lindy isherwood
@lindyisherwood
Senior QA Analyst with 12+ years' experience spanning quality assurance, operations management, and executive/personal assistance.
South AfricaWhat I'm looking for
At Mattermost, I executed and maintained manual test suites for an open-source collaboration platform used by enterprise teams worldwide.
I designed and documented test cases for new features and regression scope across agile release cycles. I also partnered with engineering teams to identify, document, and resolve defects.
In my Senior Software Quality Assurance Analyst role, I owned defect tracking and lifecycle management in Jira, supporting release-readiness decisions and efforts to strengthen QA processes at the root cause.
Before moving into Mattermost's QA organization, I managed day-to-day business operations at Battlehouse Inc. I work comfortably with distributed teams and use tools including Claude, ChatGPT, and Mattermost Agents in my QA workflows.
Experience
Work history, roles, and key accomplishments
Executed and maintained manual test suites for an enterprise open-source collaboration platform. Designed and documented test cases, managed defect lifecycle in Jira, and collaborated with cross-functional teams to resolve defects.
Carried out manual testing and test case development, supporting product quality across multiple release cycles. Contributed to automated test execution within CI/CD pipelines and logged, tracked, and reported defects in Jira.
Operations Manager
Battlehouse Inc.
Dec 2013 - Mar 2018 (4 years 3 months)
Managed day-to-day business operations ahead of moving into Mattermost's QA organization.
Marketing Consultant
Woodridge College & Preparatory School
Jul 2009 - Mar 2014 (4 years 8 months)
Provided marketing consulting services for the school.
Personal Assistant to MD
Boom Town Advertising
Jan 2006 - Jan 2009 (3 years)
Provided administrative support to the Managing Director.
Coordinated social functions for the organization.
Education
Degrees, certifications, and relevant coursework
Parktown High School for Girls
Matric, General
Completed matriculation at Parktown High School for Girls in Johannesburg, South Africa.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
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