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Lindelwa Fihlani

@lindelwafihlani

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Senior virtual assistant delivering executive support, scheduling, and operational coordination.

South Africa

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What I'm looking for

I’m looking for a role where I can support an executive or team with reliable scheduling, inbox control, travel coordination, and confidential document preparation—partnering closely, solving problems proactively, and maintaining an organized, high-quality remote workflow.

I’m a results-driven Virtual Assistant with over 10 years of experience providing remote administrative, executive, and operational support to business leaders and growing organizations. I specialize in managing complex calendars and inboxes, coordinating appointments and meetings, and arranging domestic and international travel with detailed itineraries.

Over the years, I’ve owned end-to-end administrative coordination—from preparing and proofreading confidential documents and reports to capturing meeting minutes and tracking action items. I also bring strong stakeholder communication, CRM management, and customer support experience, and I’m confident using Google Workspace, Microsoft Office (Word, Excel, PowerPoint, Outlook), Zoom, and Slack to keep work moving smoothly in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Livingstone Leandy Attorneys

Oct 2018 - May 2026 (7 years 7 months)

Provided comprehensive virtual administrative and executive support to the Managing Director, managing calendars, inboxes, meetings, and client coordination. Prepared and maintained confidential legal documents and coordinated domestic and international business travel.

Calendar Management Inbox Management Appointment Scheduling Meeting Coordination Minute Taking Travel Coordination itinerary planning document preparation Proofreading Confidential Document Handling Data Entry CRM Management Customer Support Project Coordination Google Workspace Microsoft Office Zoom Slack

Administrative Assistant

Ground Floor Interiors

Apr 2015 - Sep 2018 (3 years 5 months)

Provided day-to-day administrative support for office operations, including correspondence, filing, meeting and appointment scheduling, and travel arrangements. Managed reports and data entry, processed expense reports and invoices, and coordinated couriers, hotel bookings, and meeting room arrangements.

Administrative Support Correspondence Management Report Preparation Booking Meetings Conference Calls Travel Arrangements Data Entry Document Management Expense Reporting Invoice Processing COURIER Transportation Coordination Meeting Coordination

Call Center Agent

Cell C

Feb 2013 - Mar 2015 (2 years 1 month)

Handled inbound customer calls related to mobile services, billing inquiries, and network issues. Provided product and account information, troubleshot basic technical problems, resolved complaints professionally, and updated customer records accurately.

Inbound Calls Customer Service Billing Network Support Technical Troubleshooting Customer Complaint Resolution