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Lillyan Boyle

@lillyanboyle

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Front Desk Assistant at Comfort Suites Hotel handling reservations, check-ins, and guest concerns.

United States

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What I'm looking for

I'm seeking a service, administrative, customer support, or operations role where my organization and customer service skills can contribute to a team.

At Comfort Suites Hotel, I assist with daily hotel operations and front-desk and guest-service tasks. I handle reservations, support check-in and check-out, and work to resolve guest concerns.

At Blue Sail Coffee, I managed fast-paced café operations and processed mobile and in-store orders using POS systems. I coordinated order pacing and supported inventory-related tasks.

At University of Arkansas Community College at Morrilton, I assisted with student information and account processing. I handled billing-system adjustments to correct tuition holds and help reopen registration access.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Assistant

Current

Comfort Suites Hotel

Aug 2026 - Present (2 months)

Assist with daily hotel operations, handle guest reservations, check-in/check-out support, and resolve guest complaints. Answer and redirect incoming calls while providing professional customer service.

Customer Service Problem Solving Communication Skills Hotel Operations Reservation Management

Barista

Blue Sail Coffee

Jan 2026 - Sep 2026 (8 months)

Managed fast-paced café operations, processed mobile and in-store orders using POS systems, and coordinated order pacing to reduce wait times. Supported daily operations including inventory-related tasks.

POS systems Customer Service Inventory Management Time Management Pacing

Administrative Representative

University of Arkansas Community College at Morrilton

Jun 2025 - May 2026 (11 months)

Assisted with student information processing, management of student accounts and tuition records, and handled account adjustments to correct tuition holds. Provided administrative support with accuracy and professional communication.

Administrative Support Student Accounts Billing Systems Data Processing Communication Skills