Open to opportunities

Lilian Mirie

@lilianmirie

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Experienced insurance professional specializing in underwriting, business development, and relationships.

Kenya

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What I'm looking for

I seek a senior underwriting or operations role in an insurance firm where I can lead teams, drive growth, and improve processes while ensuring compliance and strong client relationships.

I am a dedicated insurance professional with nine years of experience in underwriting, business development, and client relationship management. I have a proven track record of driving retention, growing profitable portfolios, and negotiating favorable terms for clients and insurers.

My background spans roles from business development to senior underwriting and operations supervision, where I led teams, implemented policies, and contributed to product development and rating committees. I consistently deliver on targets while ensuring compliance with regulatory requirements and effective risk management.

I bring strong leadership, strategic planning, and stakeholder engagement skills, with achievements including high client retention rates, servicing major accounts, and contributing to product and process improvements that enhanced revenue and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Supervisor Underwriting

Current

D & G Insurance Brokers

May 2025 - Present (8 months)

Lead underwriting supervision, negotiating renewal terms and fair rates, compiling and approving risk notes, and ensuring timely premium capture and exemplary client service to maintain retention.

Underwriting Risk Assessment Customer Retention

Operations Supervisor

Move Supplies Ltd

Jan 2024 - May 2025 (1 year 4 months)

Oversaw operations compliance, policy and procedure implementation, stakeholder relations, recruitment, and departmental budgeting to ensure business continuity and quality management.

Operations Management Compliance Policy Development Budgeting Recruitment Business Continuity Quality Management Systems Stakeholder Engagement

Senior Underwriter

Tausi Assurance Company Limited

Apr 2021 - Dec 2023 (2 years 8 months)

Analyzed and approved policy applications and quotations, contributed to product development and rating committee decisions, and managed a profitable insurer portfolio while ensuring regulatory compliance.

Underwriting Product Development Portfolio Management Regulatory Compliance

Senior Relationship Officer

D & G Insurance Brokers

Apr 2018 - Mar 2021 (2 years 11 months)

Managed key accounts including Simba Corporation, achieved an 85% portfolio retention rate, negotiated renewals, coordinated valuations, and delivered high customer service standards.

Key Account Management Renewals Premium Processing Cross Selling Customer Service

Business Development Officer

Infama Insurance Agency Ltd

Nov 2015 - Mar 2018 (2 years 4 months)

Expanded client base at Toyota/Toyotsu, executed cross-selling initiatives and marketing events, and maintained sustained business flow and client satisfaction.