Mirie User

Ensured compliance with regulations and legal requirements, and supervised the development, implementation, and review of policies, guidelines, strategies, and procedures. Established and maintained relationships with stakeholders, oversaw departmental budgets, and provided leadership and mentorship to staff.

Analyzed and approved policy applications, ensuring compliance with debit and credit protocols, and evaluated and authorized quotations in adherence to company policies. Provided comprehensive retention strategies and customer service, engaged in negotiations with brokers and policyholders, and maintained meticulous records of underwritten policies.

Analyzed and approved policy applications, ensuring compliance with debit and credit protocols, and evaluated and authorized quotations in adherence to company guidelines. Provided comprehensive retention strategies and customer service, participated in rating committee sessions, and managed the survey register.

Ensured retention and maintained exemplary customer service standards through structured client visits and diligent follow-ups, and prepared and dispatched renewal notices promptly. Proactively negotiated renewal terms, facilitated timely premium and data capture, and oversaw the dispatch and updates of valuation reports.

Expanded the client base through targeted marketing and relationship-building initiatives, and cultivated and maintained close relationships with existing clients. Conducted structured client visits, managed customer calls and requests efficiently, and implemented cross-selling strategies for insurance and rescue services.

Pursued a Masters of Business Administration in Strategic Management, focusing on advanced business strategies and leadership. Developed expertise in organizational development, risk management, and stakeholder engagement.

Completed a Bachelor of Business Administration with a specialization in Marketing. Gained comprehensive knowledge in business development, client relationship management, and strategic planning.

Obtained a Diploma in Business Administration, building foundational skills in business operations and management. Focused on core administrative principles and practices.