
Liliana Morales
@lilianamorales
Medical scheduling professional at Arrowhead Regional Medical Center handling imaging appointments and orders in Epic.
What I'm looking for
At San Bernardino County / Arrowhead Regional Medical Center, I schedule diagnostic imaging and mammography appointments in Epic and help patients find available times that fit their needs. I register patients, verify insurance and demographics, and explain exam preparation instructions.
I also process imaging orders from external clinics and correctional facilities through EConsult and enter them in Epic. My earlier front-desk and office roles included English/Spanish translation, appointment scheduling, records work, and customer service.
Experience
Work history, roles, and key accomplishments
Senior Office Assistant - Healthcare
San Bernardino County / Arrowhead Regional Medical Center
Nov 2022 - Present (3 years 11 months)
Schedule mammography screenings and other diagnostic exams in Epic, register patients across imaging modalities, and verify patient identity, insurance, and preparation requirements. Process imaging orders through EConsult and manage appointment communications.
Office Clerk
San Bernardino County
Jun 2022 - Nov 2022 (5 months)
Filed court documents, completed data entry, and sorted legal paperwork for accurate recordkeeping. Supported legal staff with court runs and document distribution.
Clerk
San Bernardino County
Dec 2019 - Apr 2020 (4 months)
Prepared tax returns using electronic filing software and applied federal, state, and local tax guidance. Reviewed financial records, identified deductions, and interviewed clients.
Front Desk Receptionist
Yuneec Aviation
Jul 2013 - May 2015 (1 year 10 months)
Managed high-volume phone calls, took messages, and welcomed customers. Provided Spanish translation and updated Excel reports.
Front Desk Receptionist
Nelson Adams NACO
May 2012 - Jul 2013 (1 year 2 months)
Answered busy phone lines, recorded messages, and greeted visitors. Translated for Spanish-speaking employees and handled correspondence and office tasks.
Office Assistant
Health Link Management
Jan 2011 - Jan 2012 (1 year)
Provided English/Spanish interpretation support to claimants, scheduled appointments, and maintained accurate files. Updated Excel records and prepared correspondence.
Education
Degrees, certifications, and relevant coursework
Ulearn
Certificate in Computer Office Skills, Computer Office Skills
Completed a Certificate in Computer Office Skills, covering Microsoft Word, Excel, and PowerPoint.
Slover Mountain High School
High School Diploma, General Studies
Earned a High School Diploma from Slover Mountain High School in Colton, CA.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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