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Content Moderator at Genpact who maintained over 90% accuracy applying platform policies to sensitive cases.

Romania

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At Genpact, I evaluated online content against platform policies and quality requirements, maintaining over 90% accuracy in case analysis. I made policy-based decisions on sensitive and complex cases.

With Nevo Parudimos NGO's TAAO Project, I monitored online hate speech against the Roma community and prepared monthly analytical reports. My background in applied sociology informs my work reviewing content and documenting cases.

Experience

Work history, roles, and key accomplishments

Content Moderator

Genpact

Sep 2025 - Jun 2026 (9 months)

Evaluated and resolved online content in line with platform policies and quality requirements. Maintained an accuracy rate of over 90% in case analysis and applied safety and moderation standards consistently.

Policy Interpretation Content Review Quality Assurance Accuracy Sensitive Content Management Teamwork

Collaborator, TAAO Project

Nevo Parudimos NGO

Oct 2024 - Sep 2025 (11 months)

Monitored and documented online hate speech against the Roma community using the TAAO methodology. Prepared monthly analytical reports on identified cases and platform responses.

content analysis Reporting Qualitative Research Speech Content Monitoring

Intern

National Council for Combating Discrimination

Feb 2024 - May 2024 (3 months)

Supported case file archiving and assisted at hearing sessions.

Case Management Archiving Administrative Support

Assistant Manager

Roma Education Fund

May 2023 - Mar 2024 (10 months)

Managed, centralized, and archived project documents and information with accuracy and confidentiality, supporting educational and social inclusion projects.

Document Management Archiving Confidentiality Project Support