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LJ
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Lidya Jemil

@lidyajemil1

Dedicated customer service and sales professional with experience in social rehabilitation and strong people-centered support.

Ethiopia
Message

What I'm looking for

I’m looking for a role where I can deliver excellent customer support and sales results, help clients solve problems, and grow in a people-focused environment through continuous learning and quality service.

I’m a dedicated professional with a Bachelor’s degree in Anthropology and experience in customer service, sales, and social rehabilitation. I enjoy working with people, solving problems, and providing excellent support, bringing a quick-learning, adaptable approach to every task.

In my current role as a Customer Service & Sales Representative, I provide friendly customer service, assist customers with product selection, process sales transactions, and help keep the store clean, organized, and well-stocked. I focus on quality service and reliable record-keeping while supporting smooth daily operations.

Previously, as a Social rehabilitation officer, I supported individuals through rehabilitation services by conducting client assessments, maintaining accurate records, providing counseling and guidance, coordinating with community resources, and monitoring client progress. I value strong communication, teamwork, and problem-solving to promote well-being, independence, and successful community reintegration.

Experience

Work history, roles, and key accomplishments

CS
Current

Customer Service & Sales Representative

Clothing Retail Store

Jan 2025 - Present (1 year 6 months)

Provided friendly customer service, assisted customers with product selection, processed sales transactions, and maintained a clean, organized, well-stocked store.

GW

Social Rehabilitation Officer

Gulele W.8

Jan 2020 - Jan 2022 (2 years)

Supported individuals through rehabilitation services by conducting client assessments, maintaining records, providing counseling and guidance, coordinating with community resources, and monitoring client progress for reintegration.

Education

Degrees, certifications, and relevant coursework

BU

Blue Hora University

Bachelor of Arts, Anthropology

2016 - 2019

Bachelor of Arts in Anthropology from Blue Hora University (2016–2019), studying human behavior, culture, and society. Coursework covered research methods, community development, social issues, and qualitative data analysis, including academic projects and fieldwork.

Tech stack

Software and tools used professionally

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