Lia Elvi

Evaluating and refining translated content to ensure exceptional linguistic quality, accuracy, and cultural relevance for native Indonesian audiences. Correcting grammatical and syntax errors, maintaining compliance with project-specific glossaries and style guides, and providing feedback to optimize localization standards.

Conducted first-pass quality reviews for LLM, multimodal, and computer vision annotation projects, ensuring accuracy and compliance with quality guidelines. Identified recurring annotation errors, provided structured feedback, and collaborated with QA Coordinators to improve data quality.

Recognized as APAC Outstanding Individual 2024 for strong analytical thinking, collaboration, and problem-solving, driving accuracy from 82.5% to 97.9%. Proactively led root cause analysis, cross-market alignment, and training, improving sample rate accuracy up to 98% and exceeding targets.

Recognized with Best Operational Performance Worldwide 2018, demonstrating strong leadership, coaching, and service mindset to elevate cleanliness and customer experience. Applied strategic thinking and analytical skills to cut costs by 15%, lead a Nestlé collaboration, and drive 28+ LTO launches with 8 products scaled to Core Menu.

Demonstrated strong leadership, communication, and problem-solving by building SOPs, leading audits across 50+ branches, revising policies, and reducing wastage by 30% while ensuring food safety compliance. Drove people development and cross-team collaboration through trainer handbooks, structured training programs, and performance-based salary initiatives.

Demonstrated strong analytical thinking, attention to detail, and teamwork by supporting operational audits, KPI/SOP standardization, and QSC analysis across hospitals. Showcased cross-functional collaboration and communication skills by assisting Business Development with data management, SWOT analysis, and feasibility studies for hospital expansion.

Applied strong analytical thinking, attention to detail, and communication skills in hospital-wide audits, reporting, RCA, and SOP improvements to strengthen patient service quality. Demonstrated effective collaboration and accountability by supporting national (KARS) and international (JCI) accreditation preparation and standardizing quality documents across hospitals.

Pursued a Master of Business Administration from September 2020 to October 2022.

Activities and societies: Received Indonesian Endowment Fund for Education scholarship from the Indonesian government for advanced studies for 3 years.

Earned a Bachelor of Humanities in English Literature from August 2010 to November 2014, with a focus on linguistics. Received the Indonesian Endowment Fund for Education scholarship for advanced studies for 3 years.