Naufal Nabil

Evaluated AI-generated text, code, and structured data against guidelines and acceptance criteria, identifying errors and edge cases to improve evaluation coverage. Designed and refined test cases to support continuous improvement in distributed QA workflows.

Led data gap and completeness analysis across SalesHub, improving data readiness by ~30–40% before UAT testing. Conducted cross-functional data reconciliation (HC vs Finance), reducing reporting discrepancies by ~50% and delivering stakeholder reference documents.

Annotated and classified Indonesian-language text based on client guidelines to support AI model training and evaluation. Maintained consistency and accuracy while reviewing sentiment, intent, themes, and categories and adapting to evolving standards.

Served as a final quality gate for LLM training outputs by validating test results against rubrics and product requirements. Reviewed prompt performance and edge-case handling to ensure consistency, safety, and instruction adherence prior to production acceptance.

Supported development and deployment of LLM connectors by creating prompts, instruction datasets, and evaluation rubrics for chat and productivity integrations. Partnered with engineering on connector schemas and authentication, testing outputs and refining operational guidelines.

Delivered data-driven insights for strategic planning, contributing to acquisition of 30,000 new users within 6 months through targeted direct marketing and stock pricing insights. Owned key data projects (stock trends, broker activity/summaries, e-IPO features) and led mobile app UX design for Profits Anywhere, improving usability and engagement.

Built Google Sheets-based trackers, dashboards, and reporting tools to monitor sales performance and pipeline visibility. Analyzed causes of sales downturns and delivered insights that helped drive a 12% sales increase.

Restructured business processes across 10 industry categories using Zoho CRM automation, increasing job posting volume by 75%. Used HubSpot marketing automation and behavioral tracking to reach 1M+ MAU and drive 1.6M monthly job applications, while synchronizing Zoho and HubSpot for a single source of truth.

Assessed student performance for Thermodynamics courses by grading quizzes, midterms, and final exams. Supported course evaluation processes and maintained consistent scoring for mechanical engineering students.

Managed end-to-end data collection, cleansing, and processing to maintain reporting accuracy and consistency across multiple sources. Built user-friendly spreadsheets and dashboards to translate complex data into actionable outputs for strategic planning.

Supported reseller acquisition and account management through customer outreach, product guidance, and order management. Resolved inquiries and delivery issues, improving customer experience, loyalty, and communication efficiency.

Grade: 3.01/4.00

Activities and societies: Assistant Lecturer for Thermodynamic for Mechanical Engineering at ITS; responsible for scoring quizzes, midtest, and final exam.

Bachelor of Mechanical Engineering at Institut Teknologi Sepuluh Nopember. Served as an Assistant Lecturer for Thermodynamic for Mechanical Engineering, including grading quizzes, midterm, and final exams.

Activities and societies: Mechanical Engineering summer camp; collaborated with international participants on emerging-technology topics such as autonomous vehicles.

Student Summer Camp (Mechanical Engineering) at Beijing Institute of Technology. Worked in international teams to discuss how emerging technologies, such as autonomous vehicles, can shape the future of society.