Open to opportunities

Lexi Gonzalez

@lexigonzalez

Message

Detail-oriented healthcare administrator with strong organizational skills.

United States

Message

What I'm looking for

I am looking for a role in a supportive healthcare environment that values teamwork and offers opportunities for professional growth.

As a dedicated healthcare administrator, I pride myself on my attention to detail and ability to manage multiple projects with precision. My experience spans various roles, including my current position as a Dental Assistant at Higgs Family Dental, where I not only assist in clinical duties but also manage inventory and patient records efficiently. My strong communication skills have helped me build rapport with patients, enhancing their experience and increasing retention.

Previously, I worked as a Timekeeper at Axios Industrial Maintenance, where I ensured the confidentiality of payroll operations and addressed employee inquiries with professionalism. My administrative experience at Essential Insurance Group further honed my organizational skills, allowing me to streamline office processes and support my team effectively. I am passionate about contributing to a healthcare environment that prioritizes patient care and operational excellence.

Experience

Work history, roles, and key accomplishments

Current

Dental Assistant/ Front Office

Current

Higgs Family Dental

Sep 2023 - Present (1 year 9 months)

Maintained dental supply inventory by checking stock and placing orders, while successfully assisting dentists with four-handed dentistry and other chair-side duties. Increased patient retention through excellent communication and reduced billing errors by accurately maintaining patient records and achieving insurance pre-authorizations. Additionally, assisted in training new employees on best pra

Dental Supply Management Four Handed Dentistry Insurance Billing Patient Billing Records Communication Skills Training

Current

Server

Current

Pook's Crawfish Hole

Jan 2020 - Present (5 years 5 months)

Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business. Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions. Printed dining checks with total due, collected payment, and offered receipts to complete transactions.

Customer Service Order Management Communication Skills Payment Processing Team Collaboration

Timekeeper

Axios Industrial Maintenance

Jun 2022 - Aug 2023 (1 year 2 months)

Maintained employee privacy and protected payroll operations by keeping all information confidential. Responded to employee questions and requests for information in a timely and knowledgeable fashion. Verified timekeeping records, handled discrepancies with employees, updated banking records, and processed all incoming invoices for timely payment.

Payroll Operations Confidentiality Employee Relations Data Entry

Administrative Assistant

Essential Insurance Group

Jan 2018 - Oct 2021 (3 years 9 months)

Answered a multi-line phone system, routing calls, delivering messages to staff, and greeting visitors. Executed a record filing system to improve document organization and management, and scheduled office meetings and client appointments. Generated reports, typed letters, prepared PowerPoint presentations, coached new employees, and managed office mail.

Office Management Multi Line Phone Systems Records Management Scheduling Microsoft Word PowerPoint Communication Skills Data Entry

Timekeeper

Preferred Industrial Contractors

Mar 2019 - Apr 2019 (1 month)

Compiled employee time production records, reviewed timesheet completeness, and computed total time worked, routing timesheets to the payroll department. Verified worker attendance on jobs to ensure accuracy of daily time sheets and payroll data. Maintained employee privacy by keeping all payroll operations confidential, updated employee files, and researched and resolved time discrepancies.

Payroll Confidentiality

Education

Degrees, certifications, and relevant coursework

University of Houston- Clear Lake

Bachelor's Of Science, Healthcare Administration

Completed a Bachelor's of Science in Healthcare Administration. Focused on the administrative aspects of healthcare, preparing for roles in managing healthcare services and facilities.