At Shiftly Auto, I manage full-cycle B2B accounts receivable in Stripe for 1,500+ dealer accounts, handling invoicing, collections, refunds, and credits. I also restructured the Stripe catalog into 14 standardized product lines and built a revenue variance analysis that flagged $10.6K in lost monthly revenue across 12 accounts.
At Barbour Builders, I ran the Notion operations hub and coordinated 12 to 15 concurrent Florida jobsites. I created AI workflows that turned site walkthroughs into reports and helped grow Instagram from 0 to 2,000+ followers in under four months.
Across these roles, I’ve developed SOPs and operating systems, supported CRM and customer operations, and streamlined content production. I work in English and Spanish, with beginner Portuguese and HSK 1 Mandarin.
