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Leon Magicho

@leonmagicho

Data Specialist and Team Lead at Paretto, promoted to lead 15 specialists while reviewing work for quality and accuracy.

Kenya

Message

At Paretto, I led a team of 15 Data Specialists, assigned and monitored daily tasks, and reviewed work for quality and accuracy. I was promoted to Team Lead based on my performance and leadership.

At Innodata AI, I annotated AI training data, validated datasets, and worked with QA teams to maintain data quality standards.

At CCI Kenya, I handled customer inquiries and complaints, processed orders and payments, and documented customer interactions using CRM and call-center systems.

Experience

Work history, roles, and key accomplishments

Team Lead / Data Specialist

Paretto

Jan 2026 - Mar 2026 (2 months)

Led a team of 15 Data Specialists, assigned and monitored daily tasks, reviewed work for quality and accuracy, and trained new team members. Collaborated with project managers to ensure timely delivery of high-quality project outcomes.

Team Leadership Data Validation Quality Assurance Project Coordination Training Mentorship Communication Skills Problem Solving Time Management

Data Specialist

Innodata AI

Jun 2024 - Dec 2024 (6 months)

Annotated AI training data, validated and reviewed datasets, and maintained data quality standards. Worked with QA teams to improve data quality and supported project and office activities.

AI Data Annotation Data Validation Quality Assurance Data Management Documentation Teamwork

Call Center Agent

CCI Kenya

Jul 2023 - May 2024 (10 months)

Handled inbound and outbound customer calls, resolved inquiries and complaints, and provided accurate product information. Processed orders, followed up on pending issues, and maintained customer records.

Customer Service Communication Skills CRM Contact Center Systems Problem Solving Active Listening Sales Data Entry

Volunteer

Kisumu District General Hospital

Assisted patients and hospital staff, supported community outreach activities, and organized records and documents. Promoted effective teamwork in a healthcare setting.

Patient Assistance Community Outreach Record keeping Teamwork Communication Skills