At Paretto, I led a team of 15 Data Specialists, assigned and monitored daily tasks, and reviewed work for quality and accuracy. I was promoted to Team Lead based on my performance and leadership.
At Innodata AI, I annotated AI training data, validated datasets, and worked with QA teams to maintain data quality standards.
At CCI Kenya, I handled customer inquiries and complaints, processed orders and payments, and documented customer interactions using CRM and call-center systems.

