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@leonagibbs
Organized entry-level medical assistant and support professional focused on patient care and dependable service.
I am an organized and motivated medical assistant and direct support professional with hands-on experience in patient vitals, specimen collection, and front-desk patient coordination. I completed Medical Assisting training at Concorde Career Colleges and built practical skills during a Medical Assistant externship in an OB/GYN clinic.
My work history includes roles as a Direct Support Professional and Customer Service Representative where I developed strong communication, phone etiquette, and time-management capabilities. I am experienced with appointment scheduling, patient chart tracking, and maintaining HIPAA-compliant records.
I bring practical clinical skills such as phlebotomy, operating EKG equipment, vitals collection and documentation, CPT coding awareness, and basic life support certifications (CPR, BLS, First Aid). I consistently focus on cleanliness, restocking and organizing exam rooms to support efficient clinical workflow.
I am seeking entry-level opportunities where my reliability, willingness to learn, and customer-focused attitude can contribute to team success and improved patient experiences.
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Work history, roles, and key accomplishments
Quest, Inc.
May 2022 - Dec 2022 (7 months)
Provided direct care and support to clients, managing daily activities and ensuring safety and well-being across shifts. Maintained documentation and coordinated with care teams to improve client outcomes.
New Tampa OB/GYN
Jan 2022 - Mar 2022 (2 months)
Collected patient vitals and medical histories, prepared and sanitized exam rooms, and documented clinical information to support efficient patient flow. Assisted with specimen collection and maintained HIPAA-compliant records.
Rooms To Go
Jul 2020 - Jun 2021 (11 months)
Handled customer inquiries and transactions, provided product information, and processed orders to maintain high customer satisfaction. Managed phone communications and supported sales operations.
Degrees, certifications, and relevant coursework
Medical Assisting, Medical Assisting
2021 - 2022
Completed a Medical Assisting program covering clinical and administrative skills for entry-level medical assistant roles.
High School Diploma, High School
2020 - 2020
High School Diploma awarded, completing secondary education requirements.
Software and tools used professionally
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