Lenny User

Specialize in full-cycle recruitment for civil construction and infrastructure roles across Calgary, managing relationships with contractors and operations leaders. Source, screen, and place field and management professionals while driving business development, negotiating offers, and providing market hiring insights.

Exceeded monthly sales targets, generating over £45,000 in sales (115% of target) with a 70% conversion rate through consultative engagement. Managed patient inquiries, scheduling, and consultations, and supported HR tasks including rota management, performance meetings, and complaint resolution.

Placed junior through C-Suite candidates and generated £140,000 in revenue (approx. 230,000 CAD) by delivering end-to-end recruitment. Managed sourcing, screening, right-to-work checks, and onboarding, improving retention with zero dropouts/leavers within the rebate period.

Processed payroll, tax calculations, and pension contributions for multiple global clients while handling employee queries. Ensured compliance with payroll regulations and supported accurate, timely payroll processing.

Managed payroll for up to 15,000 employees using HRIS systems including InPay and Payrite. Processed PAYE, BACS files, and reconciliations, ensuring accuracy across payroll outputs.

Managed HR records, onboarding and offboarding, attendance tracking, and provided recruitment support. Assisted with payroll administration and maintained compliance documentation.

Completed GCSE coursework including English Language and Literature, Maths, Core and Additional Science, Business, Health and Social Care, History, and Geography.

Achieved a Diploma of Higher Education with study areas focused on administrative assistance, business operations, human resources, and sales.