Lenka Kunze

I am a bilingual (German/Spanish) customer service professional and SEO specialist with hands-on experience in hospitality, security operations, and remote digital work. I bring a BA-in-progress in Social Science (Sociology) from The Open University and practical experience across European and international settings.

My career began in customer-facing sales and support roles, where I developed strong communication and problem-solving abilities with Telekom Deutschland and Capita. I expanded into hospitality and entertainment with TUI Magic Life across Turkey, Tunisia, Greece and Spain, sharpening guest service and teamwork in busy, multicultural environments.

I worked in security operations at Kieler Wach- und Sicherheitsdienst as a telephone control-room officer, demonstrating reliability, attention to detail, and the ability to manage responsibility under pressure. More recently I combined service work with a remote SEO Specialist role at Teleperformance, applying digital marketing techniques and remote collaboration skills.

I am motivated to leverage my multilingual communication strengths, customer-service background, and SEO experience in a role that values clear communication, measurable digital outcomes, and opportunities for professional growth.