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LeNaya Hezel

@lenayahezel

Program Manager at SHRM Foundation advancing workforce pathways for untapped talent through research, employer resources, and partnerships.

United States

Message

At SHRM Foundation, I direct project management and cross-functional coordination for five workforce initiatives in the Widening Pathways to Work portfolio. I also develop employer-facing resources and partnerships to advance employment opportunities for untapped talent pools.

At Warrior-Scholar Project, I served on the executive team as Chief Programs Officer, leading the programmatic division and managing evidence-based adult learner curricula. Through NayceQuest LLC, I conduct organizational cultural assessments and design professional development curricula; participants rated the courses 95 percent for likelihood to recommend.

Experience

Work history, roles, and key accomplishments

Current

Program Manager

Current

SHRM Foundation

May 2026 - Present (6 months)

Directs project management and cross-functional coordination for five key workforce initiatives, driving execution of deliverables and partner communications within approved budget and timelines. Designs and produces employer-facing resources and training materials, and expands national partnership ecosystems.

Project Management Cross functional Coordination Partner Communications Budget Management Training Materials Digital Content Research Evaluation

Current

Founder and CEO

Current

NayceQuest LLC

Oct 2020 - Present (6 years 1 month)

Conducts multi-month organizational cultural assessments using sociological research methods and designs tailored professional development and leadership curricula. Manages quantitative and qualitative survey data and serves on national advisory councils.

Organizational Assessment Sociology Research Professional Development Leadership Development Survey Design Data Analysis Policy Development

Chief Programs Officer

Warrior-Scholar Project

May 2023 - Jan 2026 (2 years 8 months)

Led the programmatic division to annually educate 300 enlisted veterans and engage over 2,800 alumni, using a $2M budget. Supervised programmatic directors, managed curricula design, and built project management frameworks.

Program Management Strategic Vision Team Leadership Curriculum Design Project Management Data Analysis Stewardship

Director of Diversity, Equity, and Inclusion

Warrior-Scholar Project

Sep 2022 - May 2023 (8 months)

Designed and implemented a DEI organizational strategy, served as a confidential resource for staff and participants, and facilitated seminars. Coordinated with Admissions and Human Resources to uphold policies.

Diversity Equity Inclusión Strategy Facilitation Confidential Resource Policy Compliance

Director-Veterans Office

Georgetown University

Jul 2015 - Jul 2020 (5 years)

Formulated and strengthened university services for 1,300 military-connected students with a $160K budget. Counseled students on education benefits, developed financial frameworks, and delivered VET Ally training.

Veteran Services Counseling Benefits Education Financial Analysis Training Data Collection Compliance

Graduate Fellow-GW Veteran Services Office

The George Washington University

Nov 2010 - May 2012 (1 year 6 months)

Provided up-to-date information on military education benefits to about 1,000 students and counseled students transitioning from military to academic life. Certified benefits and processed approximately $9 million in payments annually.

Military Education Benefits Counseling Certification Payment Processing

Desk Supervisor- Housing and Food Services

University of Washington

Jul 2008 - Jul 2010 (2 years)

Supervised and trained up to 14 student staff, provided customer service, and oversaw occupancy management for 2,700 residents. Managed building security and mail delivery.

Supervision Training Customer Service Occupancy Management Security Management

Hall Director and Assistant Hall Director

Georgetown University

Aug 2006 - May 2008 (1 year 9 months)

Oversaw Reynolds Hall housing about 200 residents, supervised 5 Resident Assistants, and served on on-call rotation. Enforced the University Code of Conduct and served on multiple committees.

Residence Life Supervision Student Conduct Emergency Response Committee Service