Open to opportunities

Leleosa Joan Aghosa

@leleosajoanaghosa

Message

Resourceful data entry and customer support specialist delivering accurate records and outstanding client service.

Nigeria

Message

What I'm looking for

I seek a role where I can apply data accuracy, customer support, and workflow automation skills in a collaborative, fast-paced team that values process improvement.

I am an efficient Data Entry Staff and Customer Support Specialist with over 7 years of hands-on experience ensuring accurate client records, timely communication, and smooth business operations. I consistently maintain high data accuracy, generate financial reports, and collaborate with teams to resolve discrepancies while upholding strict confidentiality.

I bring strong administrative support skills—calendar management, travel coordination, and document preparation—combined with CRM and automation expertise (Zendesk, Freshdesk, Asana, Zapier, Make.com). I am driven to improve workflows, support stakeholders, and deliver measurable results in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Data Entry & Customer Support

Current

Ugbokolo

Jun 2017 - Present (8 years 6 months)

Enter and update client loan and repayment data with 99% accuracy, generate routine financial reports, and provide administrative support to loan officers to ensure timely disbursement and recovery processes.

Data Entry Microsoft Office Google Workspace Reporting Confidentiality Customer Support Travel Coordination

Secretary

House of Representatives, Warri Federal Constituency Office

Jan 2009 - Dec 2009 (11 months)

Provided administrative support, managed confidential files and correspondence, coordinated meetings between constituents and the Representative, and handled logistics for public engagements.

Administrative Support Scheduling document preparation File Management Logistics Reporting

Primary School Teacher

Liberty Schools

Sep 2005 - Jul 2006 (10 months)

Taught nursery and primary-level subjects, designed lesson plans and materials, monitored pupil performance, and engaged parents with regular feedback to support academic growth.

Lesson planning Classroom Management English Mathematics Student Engagement Reporting