Leila User
@leilauser2
Advocacy professional specializing in client-centered counseling, assessment, and systems-level support.
United StatesWhat I'm looking for
I am an enthusiastic advocacy professional with experience supporting youth and adults across educational, healthcare, and community settings. I use assessments, records, and interviews to evaluate needs and foster positive outcomes through collaborative approaches.
My background includes patient advocacy, revenue analysis, educational consulting, and counseling for youth and adolescents. I have a strong track record of improving processes, reconciling accounts, and delivering compassionate client support while maintaining confidentiality and compliance.
I bring crisis intervention skills, applied behavior analysis knowledge, and a commitment to cultural awareness and adaptability to help individuals access resources and thrive in academic and healthcare environments.
Experience
Work history, roles, and key accomplishments
Educational Consultant
Aliph College Amity Non-Profit Organization
May 2024 - Present (1 year 4 months)
Counseled individuals on educational and vocational issues, conducted assessments, provided crisis intervention, and led recruitment and enrollment activities to support student success.
Youth and Adolescent Counselor
Amity Non-Profit Organization
Dec 2020 - May 2024 (3 years 5 months)
Facilitated individual counseling and crisis interventions, conducted assessments, maintained case documentation, and collaborated on therapeutic program development for youth and adolescents.
PEScored standardized Math and Reading tests, verified and recorded results, and identified scoring errors to maintain test validity while meeting strict timelines and confidentiality requirements.
SUProofread and corrected undergraduate course modules for grammar, clarity, and editorial policy adherence, providing feedback to improve readability and instructional effectiveness.
Patient Advocate and Revenue Analyst
MedRisk
Feb 2016 - Dec 2021 (5 years 10 months)
Managed patient advocacy and revenue cycle tasks by coordinating with attorneys, nurses, and adjusters, reconciling accounts receivable, and driving process improvements to resolve claims efficiently.
Education
Degrees, certifications, and relevant coursework
SUSouthern New Hampshire University
Master of Science, Psychology
2022 - 2024
Master of Science in Psychology completed in July 2024 with graduate-level coursework in psychological theory and applied practice.
SUSouthern New Hampshire University
Bachelor of Arts, Psychology (Mental Health Concentration)
2017 - 2020
Bachelor of Arts in Psychology with a Concentration in Mental Health completed in November 2020 focusing on mental health principles and client support.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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