Leoabisai 4l
@leeoabisai23
I create digital content, grow social media presence, and improve customer service and sales operations.
KenyaWhat I'm looking for
I've supported Gift Center through customer care, sales, social media management, and photo and video content creation. My administrative support contributed to a 30% improvement in invoice and receipt processing speed, while my customer-focused engagement helps strengthen client relationships.
At Marowa Hardware, I reduced sales processing time from 30 minutes to 7 minutes and helped increase customer retention by 15%. I bring hands-on experience in graphic design, software development, IT troubleshooting, database management, quality control, and retail operations, and I'm seeking remote opportunities to help organizations grow and shine online.
Experience
Work history, roles, and key accomplishments
Social Media Manager
Gift Center Plaza
Dec 2024 - Dec 2024 (0 months)
• Manage and grow the brand's social media presence to boost visibility and customer engagement.
• Create and edit engaging photo and video content to promote products and services online.
Customer Care & Sales Representative
Gift Center
Jan 2024 - Present (2 years 10 months)
Deliver attentive, friendly customer care that strengthens client relationships before, during, and after every sale. Drive sales performance through persuasive, customer-focused engagement and contribute to a 30% improvement in invoice and receipt processing speed.
Paint Operator & Cashier
Marowa Hardware
Aug 2022 - Dec 2024 (2 years 4 months)
• Reduced average sales processing/wait time from 30 minutes to 7 minutes through streamlined service.
• Achieved a 15% increase in customer retention through warm, attentive customer care.
• Improved invoice and receipt processing speed by 30% through organized, tech-savvy administration.
• Diagnosed and fixed common technical issues, including faulty equipment.
Education
Degrees, certifications, and relevant coursework
University of Eastern Africa, Baraton
Bachelor of Business Management, Business Management
2022 -
Pursuing a Bachelor of Business Management degree at the University of Eastern Africa, Baraton, with an expected graduation in 2026.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
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