At Bakelite Synthetics, I developed the site's FDA Food Safety Plan and quality systems for a new animal feed ingredient, establishing HACCP, preventive controls, PRPs, SOPs, and traceability. The work achieved production readiness in six months and sustained audit readiness for 12+ years.
I strengthened document management with eQMS, SharePoint, ERP, and GoCanvas, centralizing revision control and eliminating uncontrolled copies while reducing document retrieval time by 64%. I also developed KPI dashboards and supplier scorecards to help teams track trends and identify risks.
At International Paper → Norbord Texas, I co-developed the facility's first ISO-aligned QMS and developed SPC and process-monitoring training for operators. I also supported DOE and production trials that achieved sustained panel-weight reductions of at least 0.5% while maintaining product specifications and meeting ROI targets.
As a Seasonal Tax Advisor at H&R Block, I prepare complex individual and business tax returns and interpret regulations to deliver accurate, compliant, well-documented outcomes. My background includes an M.S. in Statistics and ASQ and FSPCA credentials.

