Chloe Todd

I coordinate food safety and quality operations across manufacturers, investigating and escalating consumer complaints while documenting all Food Safety, HACCP, and investigation outcomes in CRM software. I also support regulatory auditing to ensure facilities meet food safety regulations and brand quality standards.

On the quality systems side, I manage CAPAs related to food safety and quality performance, ensuring closure aligns with risk assessment guidelines. I build finished product specification packet documentation for 15+ product types and create KPI reporting systems that clearly reflect performance.

Previously, as a Quality Assurance Technician, I handled risk assessments and RCA for production and fermentation discrepancies, implemented batch record tracking to support timely and safe release under GMP, and strengthened analytical testing documentation (including quantifiable certificate of analyses). I also supported continuous improvement by using sanitation data to enhance time- and cost-effective practices aligned to SQF standards.

Earlier, I worked as a Quality Technician, investigating OOS bottling data, driving RCA and corrective actions, and monitoring HACCP standards with Enact. I also supported ISO 22000–related audits and led training seminars for HACCP protocols, while supervising harvest interns and maintaining instrument calibration and troubleshooting.