Leashia Pope

I’m a Product Owner and Business Analyst with 5+ years of experience evaluating and improving business applications. I bring analytical thinking, strong communication, and a relationship-focused approach that helps teams deliver what stakeholders truly need.

In my most recent work, I created and implemented new onboarding for Transportation Management System (TMS) customers. I also facilitated onboarding for marketing customers and supported strategic planning for carrier campaigns—turning feedback into better processes.

Earlier, I streamlined vendor contract negotiations and delivered a 50% cost reduction over three years. I facilitated seamless application transitions to a cloud-based infrastructure (AWS) while aligning cross-functional teams on industry project milestones and clear success benchmarks.

Before that, I led learning initiatives for 500+ technical employees and collaborated with designers and third parties to validate tech-integrated learning systems. I also piloted fulfillment and customer service protocols and drove strong approval rates across legal filing processes, reinforcing my focus on quality, adoption, and continuous improvement.