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Leart Paçarizi

@leartpaarizi

Business transformation professional at Pentos who implemented 5+ Microsoft 365 automations and earned two SAP SuccessFactors certifications.

Germany

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At Pentos, I designed, built, and implemented 5+ process automations across the Microsoft 365 ecosystem, including scheduling, communications, customer surveys, and reporting workflows. I also earned SAP SuccessFactors Employee Central and Time Management certifications within three months, starting with no prior platform experience.

At Turkiye Is Bankasi, I contributed to 10% annual revenue growth through strategic initiatives and reporting to the Country Manager. I also helped build partnerships with 50+ corporate clients and streamlined onboarding and issue resolution, boosting retention by 25%.

At WYG Savjetovanje d.o.o., I co-developed Kosovo's National Development Strategy with a team of experts and engaged 25+ stakeholders. Earlier, I founded LNLPartners Consulting Company and UP Drink & FoodBar, and worked across strategic planning, financial advisory, business development, and audit.

Experience

Work history, roles, and key accomplishments

Current

Customer Care & Process Automation Intern

Current

Pentos

Jun 2026 - Present (5 months)

Supported Customer Care and extended contribution beyond initial scope. Designed, built, and implemented 5+ process automations within Microsoft 365 ecosystem using Power Automate and AI.

Power Automate AI Process Automation Microsoft 365 SAP SuccessFactors

Business & Financial Analyst – Portfolio & Decision Support

Turkiye Is Bankasi

Jun 2022 - Jul 2025 (3 years 1 month)

Contributed to 10% annual revenue growth by executing strategic initiatives and reporting to Country Manager. Built partnerships with 50+ corporate clients, boosting retention by 25%.

Financial Analysis Strategic Planning Risk Identification Compliance Customer Relationship Management

Project Manager – Strategic Planning & Financial Advisory

WYG Savjetovanje d.o.o.

Mar 2021 - Jun 2022 (1 year 3 months)

Strengthened administrative readiness for EU approximation and increased government capacity to absorb IPA funds. Co-developed Kosovo's National Development Strategy with a team of experts.

Strategic Planning Financial Advisory Stakeholder Engagement EU Funding Compliance

Co-Founder & Business Development Manager

LNL Partners Consulting Company

Jan 2020 - Feb 2021 (1 year 1 month)

Founded and scaled a consultancy agency specializing in sustainability and strategy. Developed and executed business development strategies that secured 5+ long-term clients.

Business Development Strategy Customer Relationship Management Sustainability

Business & Financial Consultant

RECURA

Jul 2019 - Dec 2019 (5 months)

Provided comprehensive business, financial, and management consultancy in Kosovo, Albania, and Macedonia. Conducted feasibility studies and developed financial strategies for start-ups.

Financial Consulting feasibility studies Business Modeling Strategy

Founder and Manager

UP Drink & Food Bar

Mar 2018 - May 2019 (1 year 2 months)

Founded and launched a to-go and sit-in bar concept, building the full supply chain and accounting system. Reached operational break-even within 8 months and sold the business after achieving stability.

Business Planning Marketing Supply Chain Accounting

Business Development & Strategy Analyst

TEKFEN Construction

Oct 2016 - Mar 2018 (1 year 5 months)

Expanded company portfolio by securing BOT and PPP projects worth €1B+. Led business development across the Balkans and co-created renewable energy strategies.

Business Development Strategy Bots PPP Renewable Energy Networking

Intern/Audit

Deloitte

Jul 2014 - Aug 2014 (1 month)

Utilized Audit Systems 2 and MS Office to streamline audit procedures, improving task efficiency by 15%. Collaborated with senior auditors to prepare interim reports for major clients.

Audit System 2 Microsoft Office audit procedures Reporting

Education

Degrees, certifications, and relevant coursework

SAP

SAP SuccessFactors Employee Central Core and Position Management, SAP SuccessFactors

Certification in SAP SuccessFactors Employee Central Core and Position Management.

SAP

SAP SuccessFactors Time Management, SAP SuccessFactors

Certification in SAP SuccessFactors Time Management.

Udemy

100 Days of Code: The Complete Python Pro Bootcamp, Computer Science

Completed the '100 Days of Code: The Complete Python Pro Bootcamp' course.

Innovation Centre Kosovo

E-Commerce, E-Commerce

Completed a certification in E-Commerce.

Bogazici University

Bachelor of Arts, International Trade

2010 - 2016

Grade: 3.15/4.00

Activities and societies: Honors Certificate

BA in International Trade with a GPA of 3.15/4.00 and an Honors Certificate. Coursework included Economics, International Law, Quantitative Techniques, Statistics, and more.