Leandro Triviño
@leandrotrivio
Implemento soporte IT, sistemas de inventario y análisis operativo para reducir errores y mantener operaciones funcionando.
EcuadorWhat I'm looking for
Implementé en Respausa SA sistemas digitales de inventario y flujo de datos que redujeron los errores de registro en un 90%.
He analizado datos operativos para optimizar envíos y entregas, conectando a control de calidad, contabilidad y gerencia. También he brindado soporte continuo y resuelto incidencias para mantener al personal operativo.
En Woden Ecuador (TvCable), administré bases de datos en Excel para equipos de telecomunicaciones y ofrecí soporte remoto a clientes corporativos. Gestioné información técnica en sistemas internos, cuidando la integridad de los datos del departamento.
Combino experiencia práctica en soporte, hardware, software e inventarios con formación actual en Ingeniería de Software y conocimientos de C#, SQL, BPMN, Arquitectura Hexagonal y Diseño UX.
Experience
Work history, roles, and key accomplishments
Administrador de Bodega de Materiales y Soporte de Sistemas
Respausa SA
Aug 2022 - Feb 2025 (2 years 6 months)
Implemented digital systems for inventory control and data flow, reducing registration errors by 90%. Provided continuous technical support and resolved system incidents to ensure staff operability.
Asesor de Soporte en Sistemas, Reversa y Backup
Woden Ecuador (TvCable)
Apr 2018 - Sep 2020 (2 years 5 months)
Managed Excel databases for tracking telecommunications equipment. Provided remote technical support to corporate clients and resolved hardware and software issues.
Asesor Telefónico / Atención al Cliente
Telenews
Jan 2018 - Mar 2018 (2 months)
Provided phone-based customer service and managed databases.
Asesor Telefónico / Atención al Cliente
American Call Center
Nov 2014 - Nov 2015 (1 year)
Provided phone-based customer service and managed databases.
Especialista en Soporte Técnico (Co-propietario)
Servicio Técnico de Equipos de Computación y Celulares
May 2013 - Oct 2014 (1 year 5 months)
Led preventive and corrective maintenance of hardware and software for computers and mobile devices. Achieved 95% customer satisfaction and increased accessory sales by 25%.
Ejecutivo de Ventas
Cybercell (Movistar)
Aug 2011 - Jan 2013 (1 year 5 months)
Managed inventory and reporting for sales operations.
Asistente de Sistemas (Prácticas Laborales)
Superéxito
Jan 2009 - Present (17 years 7 months)
Provided technical and operational assistance to the production supervisor.
Education
Degrees, certifications, and relevant coursework
Universidad de Guayaquil
Bachelor of Engineering, Software Engineering
2021 -
Pursuing a degree in Software Engineering, combining technical expertise with business logic and UX design.
Unidad Educativa Stanford School
High School Diploma, General Studies
2010 - 2011
Completed high school education, providing a foundation for further studies.
Availability
Location
EcuadorAuthorized to work in
Job categories
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