Open to opportunities

Leandra Schlecht

@leandraschlecht

Message

Analytical data professional applying forensic-trained rigor to insights and reporting.

United States

Message

What I'm looking for

I seek a role using data analysis and reporting to drive operational improvements, collaborative teams, clear SOPs, and measurable impact.

I am an analytical, detail-oriented data professional with a B.S. in Chemistry (Forensic Specialization) and over five years working with large datasets, performance metrics, and quality assurance across scientific and operational settings. I build reports, identify patterns, and solve data-driven problems, leveraging strong Excel expertise and cross-functional collaboration to improve processes and reporting accuracy.

My experience spans technical color analysis, operational data validation, customer-facing support, and interdisciplinary research where I applied statistical analysis to modeling projects. I bring a practical, process-focused mindset, proven impact reducing errors and improving workflow documentation, and a readiness to translate data into actionable business insights for a growth-focused organization.

Experience

Work history, roles, and key accomplishments

Current

Color Matching Technician

Current

Persona

Aug 2022 - Present (3 years 1 month)

Perform technical color analysis and quality assurance to match production outputs with client standards, reduce variation, and improve reporting accuracy through cross-functional collaboration and workflow improvements.

Color Analysis Quality Assurance Excel Reporting Root Cause Analysis Process Improvement Cross Functional Collaboration

Current

Data Clerk & Package Handler

Current

UPS

May 2015 - Present (10 years 4 months)

Process and validate 500+ shipment records weekly to ensure routing accuracy and data integrity, track discrepancy trends, and identify recurring anomalies that reduced misrouted packages.

Data Validation Excel Data Entry Trend Analysis Quality Control

Customer Service Specialist

SimplrFlex

Apr 2019 - Jan 2023 (3 years 9 months)

Provided multi-brand customer support via chat and email, maintained detailed case logs, and ensured accurate CRM data entry by following workflows and SOPs.

Customer Support CRM Case Management Data Entry Email Support Live Chat Communication

Driver

Lyft

May 2017 - Jan 2023 (5 years 8 months)

Provided reliable on-demand transportation while maintaining high customer ratings and optimizing service using real-time navigation and performance metrics.

Customer Service Performance Metrics Time Management Reliability Data Tracking

Bank Teller

First Premier Bank

Oct 2015 - Oct 2016 (1 year)

Managed daily financial transactions with accuracy and confidentiality, maintaining compliance with internal controls and cash-handling protocols.

Compliance Customer Service Internal Controls Record keeping

Independent Researcher

Northern State University

Jan 2014 - May 2015 (1 year 4 months)

Conducted forensic facial reconstruction research applying statistical analysis and data modeling to anatomical data, recognized for research excellence and presentation.