Courtney Sanders
@courtneysanders3
I’m a Data Analyst known for turning raw data into actionable insights that improve efficiency and accuracy.
United StatesWhat I'm looking for
I’m an analytical, detail-oriented Data Analyst with 7+ years of experience transforming raw data into actionable insights that improve operational efficiency, reporting accuracy, and decision-making. I’m especially strong in SQL, Tableau, Excel, and Python, and I’ve supported stakeholders by optimizing processes and improving data quality across telecom, government, aerospace, and healthcare.
I’m known for accuracy, problem-solving, and delivering measurable improvements in reporting workflows—like reducing billing discrepancies by 35% through automated reporting tools and improving review cycle time by 25% via targeted process fixes. I also build KPI dashboards and data visualizations to make complex operational data clear and usable for cross-functional teams.
I bring hands-on experience with data governance and compliance fundamentals (including HIPAA compliance work) and I approach projects with a root-cause mindset. Whether I’m forecasting, modeling, auditing records, or partnering with non-technical teams, I focus on data integrity, stakeholder communication, and continuous process improvement.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
GetixHealth
Jan 2026 - Present (5 months)
Support 25–30 patients with billing inquiries while ensuring full HIPAA compliance. Maintain accurate documentation and contribute to improved data handling processes.
Maintained a 98% accuracy rate while processing 50+ client applications daily. Collaborated with stakeholders to identify reporting needs and improve data workflows.
Analyzed 100+ federal landline service orders monthly with <2% error rate. Developed automated reporting tools that reduced billing discrepancies by 35% and used SQL/Tableau to deliver insights to non-technical stakeholders.
Data Entry Associate
Tibco
Feb 2022 - Jul 2022 (5 months)
Managed 50+ RFP/RFI responses weekly, contributing to a 20% increase in bid acceptance. Used Tableau and Metabase to monitor KPIs and maintain high data accuracy for leadership reporting while streamlining documentation workflows.
Records & Reliability Analyst
M7 Aerospace / Elbit Systems
Sep 2019 - Nov 2019 (2 months)
Audited records for 20+ aircraft to ensure 100% FAA scheduling compliance. Enhanced data accuracy and reporting workflows by identifying discrepancies in maintenance documentation and translating technical records into actionable insights for engineering and operations.
Reviewed and validated high-volume material data sets, improving accuracy by up to 100%. Identified process gaps, implemented corrective actions that reduced review cycle time by 25%, and delivered Tableau dashboards and performance insights to senior leadership.
Performed operational audits that reduced missed deliveries by up to 50%. Analyzed shipment flow trends to identify bottlenecks, develop data-driven routing efficiency recommendations, and reduce errors through cross-functional communication.
Planner
ST Aerospace
Feb 2011 - Aug 2011 (6 months)
Created 50+ technical documents to support aircraft maintenance compliance requirements. Optimized part availability using Citrix-based data tools, reducing shortages by 30%, and coordinated with maintenance and engineering teams to resolve documentation gaps.
Education
Degrees, certifications, and relevant coursework
Thinkful
Data Analytics Certificate, Data Analytics
Completed a Data Analytics Certificate in 2022, building skills for analyzing and visualizing data using modern analytics tools.
Northcentral University
Master of Business Administration (MBA), Engineering & Technology Management
Earned an MBA focused on Engineering & Technology Management in 2017.
University of Texas at San Antonio
Bachelor of Science (B.S.), Mechanical Engineering
Completed a B.S. in Mechanical Engineering in 2010.
Availability
Location
United StatesAuthorized to work in
Social media
Job categories
Skills
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