Open to opportunities

Leandra Charles

@leandracharles

Message

I analyse insurance data to improve operations, underwriting, and risk decisions.

United Kingdom

Message

What I'm looking for

I'm looking to apply my insurance operations and data analysis experience to projects that improve efficiency, support risk decisions, and enable data-driven outcomes across collaborative teams.

At Dual Group / Howden, I analyse Property BDX data to support underwriting, pricing, and risk assessment, using advanced Excel, SQL, Tableau, and Power BI. I also engineer databases for reinsurance contracts and financial transactions, and improved BDX reporting workflows by 15%.

Previously at MS Amlin, I managed binding authority and bordereaux data, resolved data-quality issues, and worked with cover holders and underwriters to correct errors. I also stepped into team-leading and reporting responsibilities when needed.

My earlier insurance experience spans fraud investigation at Marshmallow, claims administration at AutoProtect, and customer service at Exela Technology. I bring fluent English, French, and Spanish communication alongside a practical focus on accurate, compliant, data-driven operations.

Experience

Work history, roles, and key accomplishments

Current

Operations Analyst

Current

Dual Group / Howden

Jun 2023 - Present (3 years 3 months)

Collected, validated, and analysed large datasets within the Property BDX to support underwriting, pricing, and risk assessment activities. Utilised advanced Excel, SQL, and data visualisation tools to identify trends and patterns, achieving a 15% reduction in processing time.