Looking for a job

olayinka fawehinmi

@olayinkafawehinmi

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I build Power BI and SQL reporting solutions for pensions and financial operations.

United Kingdom

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What I'm looking for

I'm seeking to bring my SQL, Power BI, Power Query, data modelling, analytical reporting and stakeholder-management experience to a Business Intelligence team.

I've built management information, KPI dashboards and reporting datasets for Phoenix Group, Diligenta and Wipro supporting pensions operations, service performance and regulatory requirements.

I use SQL, Power BI, Excel and Power Query to extract, cleanse, validate and reconcile operational and customer data. My dashboards and analytical reports help managers understand demand, capacity, compliance, service trends and performance issues.

I've investigated data-quality discrepancies across Alpha, OPUS and Salesforce, transformed CRM and operational data into reporting-ready datasets, and maintained consistent KPI definitions and dataset relationships.

Across financial services, administration, Veolia and network-planning work, I've translated stakeholder requirements into practical reporting solutions and communicated findings clearly to Operations, Finance, Compliance and IT teams.

Experience

Work history, roles, and key accomplishments

Dispute Customer Service Representative

Teleperformance

Jul 2026 - Sep 2026 (2 months)

Completed training in financial-services dispute investigation and operational processes within a Lloyds Banking Group campaign. Reviewed customer and transaction information and applied structured procedures to investigate disputes and identify appropriate case outcomes.

Financial Services Transaction Dispute Investigation Customer Service Data Analysis Compliance

Pension Data Analyst / Business Data Analyst

Phoenix Group / Diligenta / Wipro (Servaada)

Nov 2023 - Jul 2026 (2 years 8 months)

Developed and maintained daily, weekly and monthly management information and reporting suites supporting pensions operations, service performance and regulatory requirements. Used SQL and Excel to extract, analyse, validate and reconcile operational and customer data for reporting and decision-making.

SQL Excel Power BI Power Query Data Analysis Data Cleaning Data Validation Reconciliations KPI Reporting Management Information Trend Analysis Forecasting Stakeholder Engagement Process Improvement Alpha Opus

Administrative Manager

Reussir Global Consult Ltd

Apr 2023 - Nov 2023 (7 months)

Produced operational and financial performance reports using Excel to support management decision-making. Developed Excel and Power BI dashboards to monitor departmental performance, expenditure and operational KPIs.

Excel Power BI Data Analysis Reporting KPI Monitoring Process Improvement Stakeholder Management

Data Analyst

Veolia

Jan 2023 - Mar 2023 (2 months)

Cleaned, validated and migrated operational datasets into Salesforce to support reporting and data-management requirements. Used SQL to extract and transform datasets for reporting, analysis and forecasting.

SQL Power BI Salesforce Data Cleaning Data Migration Data Analysis Reporting Forecasting

GIS Analyst / Network Planner

Creo Plan Ltd

Oct 2022 - Dec 2022 (2 months)

Analysed and validated geospatial datasets supporting fibre-network planning and operational decision-making. Developed reporting and visualisation outputs using QGIS and Power BI.

QGIS Power BI GIS Data Analysis Data Validation Reporting Visualization

Administrative Assistant

Reussir Global Consult Ltd

Jun 2016 - Sep 2021 (5 years 3 months)

Maintained structured operational, HR and finance records and reports. Collected and analysed administrative information to identify performance gaps and efficiency opportunities.

Data Analysis Reporting Database Management Human Resources Finance Operations Microsoft Office