Layla Renaud

I am an aspiring virtual assistant based in Montreal, Quebec, with a strong background in administrative support and customer service. My experience includes over two years of managing teams, coordinating schedules, and ensuring efficient operations. I pride myself on my attention to detail and my ability to handle multiple priorities effectively.

In my current role as a Manager at La Grange Gourmande, I lead a team of six employees, optimizing daily operations and enhancing productivity. I have successfully implemented inventory tracking processes that reduced stock shortages by 25% and improved employee scheduling, minimizing conflicts by 30%. My technical proficiency in MS Office and social media management has also contributed to increased online engagement by 40%, driving customer growth.

With a Bachelor’s in Human Relations from Concordia University and a DEC in Honours Social Sciences, I am committed to continuous learning and professional development. My bilingual communication skills in English and French enable me to connect with diverse clients and colleagues, ensuring effective collaboration and problem-solving.