Layla RenaudLR
Open to opportunities

Layla Renaud

@laylarenaud

Detail-oriented aspiring virtual assistant with strong organizational skills.

Canada

What I'm looking for

I am looking for a role that values organization and offers opportunities for growth.

I am an aspiring virtual assistant based in Montreal, Quebec, with a strong background in administrative support and customer service. My experience includes over two years of managing teams, coordinating schedules, and ensuring efficient operations. I pride myself on my attention to detail and my ability to handle multiple priorities effectively.

In my current role as a Manager at La Grange Gourmande, I lead a team of six employees, optimizing daily operations and enhancing productivity. I have successfully implemented inventory tracking processes that reduced stock shortages by 25% and improved employee scheduling, minimizing conflicts by 30%. My technical proficiency in MS Office and social media management has also contributed to increased online engagement by 40%, driving customer growth.

With a Bachelor’s in Human Relations from Concordia University and a DEC in Honours Social Sciences, I am committed to continuous learning and professional development. My bilingual communication skills in English and French enable me to connect with diverse clients and colleagues, ensuring effective collaboration and problem-solving.

Experience

Work history, roles, and key accomplishments

LG
Current

Manager

La Grange Gourmande

May 2023 - Present (2 years 1 month)

Managed daily operations for a team of 6 employees, optimizing schedules and reducing conflicts by 30%. Implemented inventory tracking, reducing stock shortages by 25%, and oversaw payroll and cash management with 100% accuracy. Enhanced social media marketing, increasing online engagement by 40%.

Education

Degrees, certifications, and relevant coursework

Concordia University logoCU

Concordia University

Bachelor's, Human Relations

2023 -

John Abbott College logoJC

John Abbott College

DEC in Honours, Social Sciences

2019 - 2022

Tech stack

Software and tools used professionally

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