Lavonnia User
@lavonniauser
Dependable professional with strong communication and teamwork skills seeking remote opportunities.
What I'm looking for
I am a motivated and dependable professional with experience in youth development and education. I currently work as an After-School Mentor, where I support elementary-aged students by providing academic assistance, leading structured activities, and maintaining a safe and positive environment. I also have experience as an Assistant Teacher, where I supported classroom instruction and helped students with their academic needs. Additionally, I worked as a Counselor-in-Training with the Central Massachusetts YMCA, where I assisted with camp activities and group supervision.
Through these roles, I have developed strong skills in communication, organization, teamwork, and behavior management. I am passionate about helping others, creating supportive environments, and contributing to team success. I am now looking to expand into remote opportunities in customer support, administrative work, or coordination roles where I can grow professionally and apply my skills in a new setting.
Experience
Work history, roles, and key accomplishments
Youth Mentor (After-School Program)
After School Program
Jan 2026 - Present (4 months)
Mentored and supervised students during structured after-school activities. Supported learning projects and educational programs while communicating with staff to maintain a safe, positive environment.
Delivered grocery orders accurately and on time while providing strong customer service through in-person and messaging interactions. Handled customer inquiries and resolved issues efficiently in a high-paced environment.
Provided fast and accurate service in a high-volume environment by taking customer orders and handling payments. Collaborated with team members to maintain efficient service and followed cleanliness and safety standards.
Retail Associate
JC Penney
Jan 2020 - Jan 2021 (1 year)
Assisted customers with purchases, questions, and product information while processing transactions and payments. Maintained organized displays and restocked merchandise to support a smooth customer experience.
Substitute Teacher / Teacher’s Aide
Goodrich Academy
Jan 2018 - Jan 2019 (1 year)
Assisted classroom teachers with lesson delivery and classroom management. Supervised students individually and in small groups, maintained classroom organization, and communicated with teachers, students, and parents.
Education
Degrees, certifications, and relevant coursework
High School Diploma or Equivalent
High School Diploma or Equivalent, High School
Completed a high school diploma or equivalent.
Availability
Location
Authorized to work in
Job categories
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