Laverne Davis

I’m a Claims Adjuster with extensive healthcare and administrative experience, and I bring a strong record of handling sensitive, confidential information with accuracy. I’m also skilled at compiling, analyzing, interpreting, and presenting data in report form, especially when deadlines and compliance matter.

In my previous work at State Farm, I managed auto insurance claims “from creation to completion.” I performed investigations to determine liability and compensation, researched and interpreted laws and jurisdictional statutes, interviewed insureds/claimants/witnesses, and calculated and dispersed payments based on motor vehicle accident losses.

Earlier, I served as a Medical Records / HIM Director, managing day-to-day operations for a 159-bed Skilled Nursing Facility. I ensured HIPAA compliance and regulatory adherence, maintained resident charts in an electronic system, coordinated release of information requests, updated physicians’ licensure and credentialing documents, and audited documentation across departments for completeness, timeliness, and compliance.

I also supported operations as an Office Manager, organizing and maintaining office functions while implementing business and medical policies and procedures. With a Bachelor’s in Human Resource Management and a Master’s in Business Administration, I bring disciplined communication, multi-tasking, and a consistent focus on process quality, documentation, and problem resolution.