Lauren Feder
@laurenfeder
Supervisory Health System Specialist delivering executive communication, governance, and operational strategy in VA healthcare.
What I'm looking for
I serve as a Supervisory Health System Specialist at VA Tennessee Valley Healthcare System, providing senior advisory and administrative support to the Health System Director (Chief Executive Officer) as a communications strategist and business development partner. I cultivate relationships across national, regional, and local executive leadership teams, congressional delegates, DOD, department chiefs, accrediting bodies, employees (5000+), patients, and community stakeholders, translating priorities into actionable operational and communications strategies.
I develop and execute governance-focused work—fact findings, white papers, tool kits, policies and procedures, strategic/performance plans, and process improvement initiatives tied to access to care and operational optimization. I also supervise Business Integrity and Compliance, coordinate the annual budget cycle with a 60+ department proposal process, manage Facility Performance Plan requirements, and use PowerBI, SharePoint, and LEAF to streamline escalation communication, documentation, data collection, and governance reporting.
Experience
Work history, roles, and key accomplishments
Supervisory Health System Specialist
VA Tennessee Valley Healthcare System
Nov 2022 - Present (3 years 8 months)
Senior advisor and administrative support to the Health System Director (CEO), serving as communications strategist and business development partner. Supervises business integrity and compliance, manages the annual budget cycle, champions the Facility Performance Plan, and oversees escalation/governance tools including PowerBI, SharePoint, and LEAF.
Supervisory Health System Specialist (Office of Executive Director)
Nov 2022 - Present (3 years 8 months)
- Senior advisor and administrative support to Health System Director (Chief Executive Officer) at seventh largest and fifth fastest-growing VA healthcare system, serving as communications strategist and business development partner.
- Cultivates and maintains relationships across national, regional, and local executive leadership teams, congressional delegates, DOD, department chiefs, Equal Emplo
Health System Specialist (Governance Specialty, Quality and Patient Safety)
Jun 2021 - Nov 2022 (1 year 5 months)
- Served as TVHS Policy Coordinator, establishing both long and short-term plans, policies, procedures, user guides, manuals, and other technical documents to ensure administrative and clinical programs are aligned with national guidance in order to provide high-quality patient care with optimal resource utilization.
- Oversaw content and design of organization’s publications, redesigning and impl
Health System Specialist - Governance
VA Tennessee Valley Healthcare System
Jun 2021 - Nov 2022 (1 year 5 months)
Served as TVHS Policy Coordinator, developing and maintaining policies, procedures, and technical documents aligned with national guidance to support high-quality patient care and resource utilization. Led governance publication review and redesigned SharePoint policy platforms with workflows and automated reminders to reduce expired medical center policies.
Health System Specialist - GHATP
VA MidSouth Healthcare Network (VISN 9)
Jun 2020 - Jun 2021 (1 year)
Participated in the Graduate Healthcare Administration Training Program to support future VA executive development within VISN 9. Synthesized VISN 9 COVID-19 reports for daily submission, served as an issue brief subject-matter expert for training on an issue brief tracking site, and supported executive onboarding with orientation materials and a new employee manual.
Health System Specialist (Graduate Healthcare Administrative Training Program)
Jun 2020 - Jun 2021 (1 year)
- VHA utilizes the Graduate Healthcare Administration Training Program (GHATP) to develop highly-skilled administrative staff to prepare them for future VHA executive opportunities (45 selected nationwide in 2020)
- Synthesized all VISN 9 facility COVID-19 reports for daily submission into VHA Support Service Center database. Produced corresponding talking points for the Network Director to use d
Research Assistant (Technology Applications Center for Healthful Lifestyles)
Mar 2018 - Jun 2020 (2 years 3 months)
Responsibilities:
- Conducted research evaluating the effectiveness of mobile health (mHealth) used by patients to manage many different chronic conditions
o Smart phone Medication Adherence Stops Hypertension (SMASH) program (2018-2022)
o Caregiver Quality Improvement Project (2019)
o Smart phone Medication Adherence Stops Kidney failure (SMASK) program (2018-2020)
- Identified, recruited, and
Conducted research evaluating mobile health (mHealth) interventions for managing chronic conditions and supported study operations. Recruited and monitored participants, facilitated provider-to-patient communication, collected and analyzed biological data, mapped implementation workflows, and translated scientific content for non-expert audiences.
Graduate Intern - Center Telehealth
Aug 2019 - Dec 2019 (4 months)
Supported work in the Center for Telehealth through research and literature review activities. Investigated trends in provider prescribing behaviors and collaborated with stakeholders on a school-based telehealth program.
Graduate Intern (Center for Telehealth)
Aug 2019 - Dec 2019 (4 months)
- Investigate trends in provider prescribing behaviors
- Construct literature reviews
- Collaborate with key stakeholders for school-based telehealth program
Graduate Intern (Regional Hazard Mitigation Plan)
May 2017 - Feb 2018 (9 months)
- Developed 5-year update of the Regional Hazard Mitigation Plan, drafting, proposing, and ultimately publishing
- Advocated for policy changes to local governmental departments and community advocacy coalitions
- Produced educational seminar materials, local government policy briefs, and coalition meeting minutes
- Created and disseminated education curriculum and marketing materials at community
Graduate Intern - Hazard Mitigation Plan
Charleston County Government
May 2017 - Feb 2018 (9 months)
Contributed to development and public-facing materials for the Regional Hazard Mitigation Plan. Drafted and helped publish a 5-year plan update, advocated policy changes with local departments and coalitions, produced educational seminar materials and policy briefs, and supported crisis communication planning and response.
Government Relations and Advocacy Intern
Jan 2017 - May 2017 (4 months)
- Assisted the Government Relations and Advocacy departments with research, ongoing advocacy efforts, and coalition outreach
- Developed fact sheets, action alerts, and other advocacy materials to address APHA priority areas
- Authored briefing reports, memos, sign-on letters, and monthly Legislative Update articles
- Produced and presented comparative analyses of the progress of legislative prop
Government Relations & Advocacy Intern
American Public Health Association
Jan 2017 - May 2017 (4 months)
Assisted the Government Relations and Advocacy departments with research, ongoing advocacy efforts, and coalition outreach. Developed fact sheets and action alerts, authored briefing reports and legislative update articles, produced comparative analyses of legislative proposals, and helped create advocacy materials for distribution to Congress and federal agencies.
Assisted experimental cancer research in the Microbiology and Immunology department. Oversaw care of biological samples and maintained meticulous experimental records.
Research Technician (Hollings Cancer Center Microbiology and Immunology Departme
Sep 2015 - Dec 2016 (1 year 3 months)
- Assisted in experimental cancer research in the department of Microbiology and Immunology
- Oversaw care of biological samples
- Maintained meticulous records
- Compose articles and brain teasers for a monthly street newspaper
- Donate this publication to the impoverished who are encouraged to resell it for a profit
- Advocate this as a way for the homeless to generate an income and improve their standard of living
Lifeguard and Swim Instructor
Apr 2013 - Sep 2015 (2 years 5 months)
- Cultivated a safe environment for pool members of all ages to comfortably swim and relax in
- Taught small groups of children various swimming techniques depending on their level of experience beforehand
- Offered swim lessons to beginner, intermediate, and advanced groups of swimmers
- Developed and circulated all lifeguard and swim instructor employees’ schedules and paychecks
- Taught Math and English to students in elementary, middle, or high school
- Graded students’ homework and tests
- Facilitated understanding by delivering one-on-one attention to students
Education
Degrees, certifications, and relevant coursework
Medical University of South Carolina
Master's degree, Public Health Education and Promotion
2018 - 2019
The nation's transition to a new health care delivery model means that professionals with expertise in prevention and community-based research will be critical to ensuring adequate Health care for all and for improving the health of the nation. The MUSC Master of Public Health degree prepares the next generation of public health scientists and will help students develop expertise, research presenc
Medical University of South Carolina
Master of Public Health, Public Health Education and Promotion
2018 - 2019
Pursued a Master of Public Health with a focus on prevention, community-based research, and population health. Completed coursework/concentration in health behavior and health promotion to support effective communication and interventions in communities.
College of Charleston
Bachelor of Science - BS, Public Health
2014 - 2018
Additional Academic Information:
- Honors College Graduate
- Minor in Biology
Scholarships:
- South Carolina Palmetto Fellows Scholarship
- South Carolina Palmetto Fellows Math & Science Scholarship Enhancement
- College of Charleston Presidential Scholarship
Honors:
- South Carolina Washington Semester Fellow
- Phi Eta Sigma Honor Society
Extracurriculars:
- Cougar Excursion Peer Facilitator
-
College of Charleston
Bachelor of Science (B.S.), Public Health
2014 - 2018
Activities and societies: Honors College graduate; minor in Biology; South Carolina Palmetto Fellows Scholarship and Palmetto Fellows Math & Science Scholarship; South Carolina Washington Semester Fellow; Phi Eta Sigma Honor Society; Cougar Excursion peer facilitator; club rowing team; Alpha Chi Sigma honors chemistry fraternity.
Earned a Bachelor of Science in Public Health. Completed honors and related academic opportunities during undergraduate study.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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