Laura Romano

Remote admissions assessor for a multi-state inpatient detox and rehab network with 25 locations, conducting needs assessments to determine appropriate levels of care and streamline admissions.

Led admissions for a 100+ bed behavioral health hospital, managing high patient volume and coordinating transitions for adult and adolescent patients into inpatient care.

Provided targeted telehealth case management for SUD clients, coordinating care and resources to support engagement and positive treatment outcomes.

Recruited and pre-screened study volunteers across multiple sites, managing outreach via phone and email to determine eligibility and schedule study participation.

Managed a caseload of up to 130 inmates at SCI Phoenix, facilitating conflict resolution, counseling, and coordination of treatment programs to support institutional safety and rehabilitation.

Managed mental health and SUD caseload at Montgomery County Correctional Facility, led re-entry planning and discharge coordination for a facility serving up to 2,000 inmates.

Provided individualized coaching and daily living support for a client with developmental disabilities, delivering ISP-focused services and occasional respite care ranging 1–24 hours.

Developed individualized employment plans for clients with severe mental illness, facilitating competitive job placements and providing crisis intervention and community supports.

Assisted care and supervision of up to 20 children under five, supporting classroom activities and maintaining a safe learning environment.

Provided 1:1 community support including transportation and assistance toward client ISP goals to promote community integration and independence.

Conducted assessments and coordinated services for up to 25 behavioral health patients, managed court commitments, and collaborated with criminal justice agencies for treatment planning.

Managed multi-line phone systems, resolved customer issues, handled cash transactions, and supported community events to improve tenant and visitor experiences.

Developed and implemented lesson plans for children with special needs, supported life skills development, and executed recreational and educational activities.

Completed a Bachelor of Arts in Liberal Studies with additional coursework in psychology and sociology.

Completed additional college-level credits in psychology and sociology.

Completed the Biomedical Technology Program at Central Montco Technical High School.

Graduated with a High School Diploma.