Looking for a job

Laura Ramos

@lauraramos

Insurance Representative at State Farm preparing homeowners and auto quotes and supporting policy servicing with NECHO and ECRM.

United States

Message

What I'm looking for

I'm seeking a fully remote underwriting support, policy processing, or insurance operations position.

At State Farm, I prepare homeowners and auto insurance quotes based on customer needs and available policy information. I use NECHO and ECRM to support policy servicing workflows.

I submit requested policy changes, review coverage details, and maintain accurate policy documentation. I hold an active Texas Property & Casualty / General Lines Insurance License and am seeking a fully remote underwriting support, policy processing, or insurance operations position.

Experience

Work history, roles, and key accomplishments

Current

Insurance Representative

Current

State Farm

Mar 2024 - Present (2 years 7 months)

Prepare homeowners and auto insurance quotes, submit policy changes, and review coverage details. Use NECHO and ECRM systems to support policy servicing and maintain accurate documentation.

Homeowners Insurance Auto Insurance Policy Servicing NECHO ECRM Coverage Review Policy Documentation Renewals Cancellations Account Maintenance Microsoft Office

Cocktail Server

Chuy's

Jul 2020 - Mar 2024 (3 years 8 months)

Processed customer transactions and payments accurately in a fast-paced environment. Communicated effectively with customers and team members to resolve requests and support daily operations.

Customer Service Payment Processing Communication Skills Multitasking Attention To Detail