Open to opportunities

Laura Cardona

@lauracardona

Message

I support diverse clients and patients through clear communication, confidentiality, and organized care.

Colombia

Message

What I'm looking for

I'm seeking a patient-facing healthcare opportunity where I can apply my clinical training, bilingual communication, attention to detail, and experience handling sensitive information.

I'm completing a Registered Nursing Program at Delgado Community College, backed by 250+ hours of hands-on clinical experience and CPR/BLS certification.

Previously, I processed sensitive client information and explained insurance benefits and payment options as an Insurance Advisor. At Habaneros Metairie, I delivered responsive service in a fast-paced environment, built rapport with diverse guests, and balanced competing priorities with accuracy. I'm fluent in English and Spanish and bring clear communication, confidentiality, and calm problem-solving to patient-facing work.

Experience

Work history, roles, and key accomplishments

Server & Bartender

Habaneros Metairie

Jan 2022 - Dec 2026 (4 years 11 months)

Delivered attentive, responsive service to guests in a fast-paced, high-pressure environment. Built rapport with a diverse clientele, staying calm and solution-focused when handling concerns.

Customer Service Multitasking Conflict Resolution Teamwork

Customer Service Representative

Insurance Advisor

Jan 2019 - Dec 2022 (3 years 11 months)

Collected, verified, and processed sensitive client information accurately and confidentially. Explained insurance benefits and payment options clearly to clients, ensuring understanding of complex, detail-heavy information.

Client Communication Data Entry Confidentiality Record keeping Attention To Detail