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Laura Bruno

@laurabruno

I build high-revenue wine programs and train hospitality teams to deliver confident service.

United States
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What I'm looking for

I'm seeking opportunities to lead high-impact wine and beverage programs, improve profitability through data-driven strategy, and develop hospitality teams through meaningful training and internal growth paths.

I'm building and directing the wine program at The Global Ambassador Hotel, overseeing a multi-outlet operation generating $10,000,000 in annual wine revenue within a $48,000,000 beverage operation.

I lead wine purchasing, programming, service, data analysis, P&L narratives, sales-trend analysis, and profitability strategy across in-room dining, events, and five dining concepts. I also create training for more than 700 front-of-house employees and have coached over 30 service staff to level one Court of Master Sommeliers certifications and subsequent promotions.

At Sanctuary Resort on Camelback Mountain, I managed resort-wide wine purchasing and helped Elements earn Wine Spectator's Best Award of Excellence for the first time in the restaurant's history.

Earlier, I managed front-of-house operations and beverage menus across four dining concepts at Four Seasons Scottsdale. My education includes a Master’s in Wine from The Culinary Institute of America, where I graduated valedictorian.

Experience

Work history, roles, and key accomplishments

TH
Current

Beverage Manager - Wine Director

The Global Ambassador Hotel

May 2023 - Present (3 years 4 months)

Member of hotel pre-opening and opening team; responsible for the conceptualization, curation and execution of building-wide beverage program with direct oversight of wine. Direct all aspects of a multi-outlet wine program with $10,000,000 in annual revenue, contributing to a larger $48,000,000 beverage operation.

Education

Degrees, certifications, and relevant coursework

The Culinary Institute of America logoTA

The Culinary Institute of America

Master's in Wine, Wine

2014 - 2021

Grade: 4.00

Activities and societies: Recipient of Craig Claiborne Communications and CIA Humanitarian awards.

Earned a Master's in Wine as valedictorian with a 4.00 GPA, and received an Associate's in Culinary Arts and a Bachelor's in Food and Beverage Management magna cum laude.

Tech stack

Software and tools used professionally

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