La Toya Fleming

I’m a customer-focused, safety-oriented professional with experience across customer service, front desk operations, healthcare support, and retail. I’m recognized for maintaining a calm, professional demeanor in fast-paced environments while delivering exceptional service.

In my recent Merchandising Execution Team (MET) Associate role at Home Depot, I deliver outstanding customer service, assist with merchandise and store inquiries, and help keep the shopping environment safe. I work collaboratively with my team to meet operational goals while staying flexible and detail-driven.

Previously, as a Patient Care Aide at Ultimate Care, I provided compassionate, customer-focused care while maintaining confidentiality and professionalism. I communicated effectively with patients, families, and healthcare staff, responded calmly to changing situations, and prioritized safety and comfort.

Earlier, as a Medical Receptionist / Front Desk Scheduler for a cardiology practice, I managed high-volume incoming calls, scheduled appointments, greeted visitors warmly, and resolved questions professionally. I also maintained confidential records and supported efficient administrative workflows—experience that strengthens my commitment to passenger safety, teamwork, and positive customer experiences.