At Corewell Health, I manage front-desk operations, medical records, billing, and chart documentation. I also assist physicians with procedures and casting support.
As Lead Advanced Medical Support Assistant at the U.S. Department of Veterans Affairs, I delegated assignments, trained new employees, reviewed staff work, and conducted scheduling audits. I used VistA, CPRS, and Microsoft Office to support clinic operations.
In audiology at the U.S. Department of Veterans Affairs, I coordinated appointments and patient flow, helped with hearing-aid troubleshooting, and educated patients on hearing-aid care. My other Medical Assistant roles included blood draws, injections, vital signs, insurance verification, and medical-office support.
