LATISHA Adkins

Orchestrated front-desk operations, including medical records management, billing, and chart documentation. Facilitated physicians during procedures and provided casting support, while advancing patient care through blood draws, vital sign measurement, and medication administration.

Provided day-to-day leadership, delegated assignments, monitored staff progress, and reviewed work quality. Oriented and trained new employees, supported appointment scheduling, and conducted scheduling audits and clinic reports.

Managed scheduling, cancellation, and rescheduling of patient appointments and consults, updating demographic and insurance information. Assisted patients with hearing aid troubleshooting and educated them on proper care and maintenance.

Prepared patients for pre-employment drug screenings and executed 12-panel screening procedures, including specimen collection and urinalysis processing. Performed phlebotomy, ear irrigation, administered injections, and measured vital signs.

Managed comprehensive front- and back-office responsibilities within a high-volume urgent care setting. Completed prior authorizations, verified Medicare and Medicaid coverage, and provided clinical support including blood draws, vital signs measurement, and X-ray assistance.

Coordinated front- and back-office clerical duties, managed patient records, performed insurance verification, and conducted appointment follow-ups. Supported patient care by performing blood draws, measuring vital signs, administering medications, and assisting with X-rays.

Facilitated patient care through blood draws, vital sign measurement, medication administration, injections, and X-ray assistance. Contributed to billing processes, charting accuracy, insurance verification, and overall front-office operations.

Managed front-desk activities, including billing, charting, and medical record documentation. Assisted physicians with procedures and casting, and supported patient care with blood draws, vital signs measurement, medication administration, injections, and X-ray assistance.

Pursued an Associate Degree in Business at the University of Phoenix.

Earned certification as a Medical Assistant (RMA/CMA).