Open to opportunities

LaTarsha Bines

@latarshabines

Message

Healthcare operations leader specializing in patient access, laboratory workflows, and revenue cycle outcomes.

United States

Message

What I'm looking for

I’m looking to step into Director-level leadership overseeing large-scale, multi-functional operations across patient access, lab workflows, and revenue cycle. I want to drive compliance, accountability, and measurable improvements in patient experience and financial outcomes.

I’m a dynamic healthcare operations leader with 18 years of progressive hospital experience across Patient Access, Laboratory Operations, and Revenue Cycle. I lead high-volume, multi-functional teams focused on improving accuracy, workflow efficiency, and point-of-service (POS) collections—while maintaining strict compliance standards.

In my current role as a Patient Access Supervisor, I manage daily patient access operations for a high-volume hospital laboratory supporting hundreds of patients daily, supervising and developing 20–40 staff. I’ve driven measurable results, including a 25%+ increase in POS collections, improved registration accuracy to 98–99%, and a 20% reduction in patient wait times, using KPI monitoring, coaching, and continuous process improvement.

Experience

Work history, roles, and key accomplishments

Current

Patient Access Supervisor

Current

Stamford Health/Ensemble Health Partners

Mar 2021 - Present (5 years 4 months)

Led daily patient access operations for a high-volume hospital laboratory supporting hundreds of patients daily. Supervised and developed 20–40 staff, increased POS collections by 25%+, improved registration accuracy to 98–99%, reduced patient wait times by 20%, and maintained full HIPAA compliance.

Patient Access Leadership Revenue Cycle Operations laboratory operations Staff Supervision Registration Accuracy Denial Prevention HIPAA compliance Workflow Optimization

Patient Access Associate

Stamford Health

Jun 2018 - Mar 2021 (2 years 9 months)

Registered 100+ patients daily with high accuracy and efficiency in a fast-paced hospital environment. Collected copays, deductibles, and outstanding balances, maintained HIPAA and financial protocol compliance, and delivered strong patient service.

Patient Registration Patient Access Operations HIPAA compliance

Specimen Processor

Stamford Health

Apr 2007 - Jun 2018 (11 years 2 months)

Processed and prepared laboratory specimens in a high-volume hospital setting, ensuring accurate labeling and timely transport for testing. Maintained strict quality control and regulatory standards and collaborated with lab technicians, nurses, and patient access staff to support workflow efficiency.

Quality Control Regulatory Compliance Urgent Specimen Prioritization Cross Functional Collaboration