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La Shonda MartinLM
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La Shonda Martin

@lashondamartin

Benefit Configuration Contractor at GSD Search, supporting claims systems and check runs while helping resolve business-system issues.

United States
Message

At GSD Search, I provide technical support and help resolve issues tied to business systems. I also support claims auditing with reports and data formatting, and run the claims check process.

At Mirra HealthCare, I led a team implementing and configuring systems across the company. I worked with Provider Network and Claims to ensure systems were configured for business needs, and managed implementation timelines and plans.

At Group1001 Clear Spring HealthCare, I analyzed workflows to identify inefficiencies and gaps in data systems. I also partnered with Claims, Compliance, and Analytics on business goals and system implementations.

Earlier, I worked with Facets configuration and provider data across health plans. At Blue Cross Blue Shield of Louisiana, I built medical plan data, documented configuration requirements, and tested changes across environments; I also served as the lead on 3D mammogram configuration research.

Experience

Work history, roles, and key accomplishments

GS
Current

Benefit Configuration Contractor

GSD Search

Jul 2026 - Present (3 months)

Engaged cross-functionally with leaders from Claims, Compliance, and Analytics to ensure company goals are met. Provided technical support and problem resolution for business systems, assisted the claims auditing team with reports, and ran the claims check run process bi-weekly.

AL

Provider Data Oversight Analysis

AmeriHealth Caritas Louisiana

May 2018 - Feb 2021 (2 years 9 months)

Oversaw and validated data from downstream processes, managed multiple projects, and provided analytical support for provider data and configuration. Managed issue-tracking database and defined data modeling tools.

MH

Network Analyst

Meritain Health

Aug 2011 - Jun 2012 (10 months)

Converted data into standard input files using Microsoft SQL, loaded PPO network information, and maintained databases. Worked with network discount companies and translated project requirements to programmers.

Education

Degrees, certifications, and relevant coursework

Louisiana State University logoLU

Louisiana State University

Business Project Management Certification Program, Project Management

2019 - 2019

Completed the Business Project Management Certification Program, issued in October/November 2019. Includes Essentials of Operations Management, Essentials of Project Management, Techniques for Project Development, Project Change Control & Cost Management, and Estimation & Cost Benefit Analysis.

State University of New York Buffalo State College logoSC

State University of New York Buffalo State College

Master of Science, Industrial Technology

Activities and societies: Masters Project: A Comprehensive Review of Online Privacy Issues

Master of Science in Industrial Technology, completed in August 2011. Coursework included Operations Management, Engineering Economics, and Lean (Just in Time manufacturing).

State University of New York Buffalo State College logoSC

State University of New York Buffalo State College

Bachelor of Science, Computer Information Systems

Activities and societies: Internship: Web Developer, At-Look Systems, Buffalo, New York

Bachelor of Science in Computer Information Systems, completed in August 2002. Internship as Web Developer at At-Look Systems, Buffalo, New York.

Tech stack

Software and tools used professionally

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