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SMRUTHI THOTAST
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SMRUTHI THOTA

@smruthithota

Healthcare Business Analyst at Catalyst Solutions analyzing claims and resolving complex adjudication issues.

United States
Message

At Catalyst Solutions (Health Plan of San Joaquin), I analyzed healthcare claims with SQL to identify denial trends and operational bottlenecks. I investigated complex issues by reviewing adjudication rules, provider contracts, benefit configuration, and eligibility.

I supported claims reprocessing by identifying impacted claims, validating results, and monitoring outcomes after implementation. I also documented business requirements and root causes to support issue resolution and process improvements.

At Infinite Computer Solutions (Gainwell Technologies), I supported QNXT claims configuration and provider contract setup, including fee schedules. I assisted with SQL analysis, configuration validation, and testing changes before production rollout.

Across roles at Kloudhive LLC, Catalyst Solutions, and Cognizant Technologies, I worked on provider data, contract configuration, claims analysis, and appeals. My experience includes QNXT, SQL-based data pulls, benefit mapping, provider directory updates, and claims review.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Manipal University logoMU

Manipal University

Master's, Hospital Administration

Completed a Master's in Hospital Administration from Manipal University in 2013.

University of Central Lancashire logoUL

University of Central Lancashire

Bachelor of Science (Honours), Biomedical Sciences

Completed a B.Sc. (Hons) in Biomedical Sciences from the University of Central Lancashire in 2010.

TR

TriZetto

Product Specialist Certification, QNXT

Completed the TriZetto QNXT product specialist certification.

Tech stack

Software and tools used professionally

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