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Vaishali Patel

@vaishalipatel2

Healthcare Business Analyst at Centene improving Omni Case Management and Power BI reporting.

United States
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What I'm looking for

I’m seeking Healthcare Business Analyst, Senior BA, or Product Owner roles at US health plans, Medicaid managed care organizations, or healthcare technology vendors. I’m available for remote and hybrid engagements.

At Centene Corporation, I’m delivering requirements for Omni Case Management enhancements and Power BI Active Directory reporting. I authored requirements and user stories for case intake, workflow routing, and business rule modernization.

For Blue Cross Blue Shield of Florida, I supported enterprise claims modernization and provider integration. I analyzed 837P/837I rejection patterns and authored corrective specifications, reducing first-pass claim rejections by 26% across 18 payer and clearinghouse channels.

At Assurant Health, I managed requirements for claims, enrollment, and benefits configuration workstreams. I facilitated JAD sessions and created process models and specifications for business process re-engineering and policy modernization.

At TriWest Healthcare Alliance, I worked on benefits and enrollment documentation modernization, including 834 enrollment and 837 claims transactions. I analyzed and tested EDI transactions and helped reduce claim rejection rates by 24% across quarterly release cycles.

Experience

Work history, roles, and key accomplishments

Blue Cross Blue Shield of Florida logoBF

Healthcare Business Analyst

Blue Cross Blue Shield of Florida

Sep 2022 - Sep 2023 (1 year)

Engaged with BlueCross BlueShield of Florida on the Enterprise Claims Modernization and Provider Integration program. Owned requirements delivery for claims platform enhancements, provider data management improvements, and enterprise system modernization.

TA

Healthcare Business Analyst

May 2016 - Mar 2019 (2 years 10 months)

Engaged with TriWest Healthcare on the Benefits and Enrollment Maintenance Documentation Modernization program covering 834 enrollment transaction processing, 837 institutional and professional claims analysis, and 835 remittance reconciliation for veterans healthcare beneficiary populations.

Education

Degrees, certifications, and relevant coursework

CU

CMJ University

Bachelor of Science, Computer Science

Bachelor of Science in Computer Science from CMJ University, India, completed in 2012.

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