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@larryjany
Experienced operations manager with strong leadership and customer service skills.
With a diverse background in operations and management, I have honed my skills in various industries, including food service and transportation. My experience as an Operations Manager at Big Daddy Cab Co. allowed me to develop strong logistical and customer service skills, where I managed dispatching, hiring, and customer complaints effectively. I take pride in my ability to lead teams and ensure smooth operations, which has been a consistent theme throughout my career.
As a Restaurant General Manager, I successfully increased weekly sales from $10,000 to $14,000 by implementing effective management strategies and focusing on customer satisfaction. My hands-on experience in kitchen management and employee training has equipped me with the necessary skills to handle various challenges in fast-paced environments. I am eager to leverage my extensive experience and diverse skill set in a new role that values hard work and dedication.
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Work history, roles, and key accomplishments
Sc2 Service Inc
Jul 2024 - Dec 2024 (5 months)
Responsible for storing parts, ensuring accurate information upon storage, filling orders including emergency orders, and verifying part numbers against orders.
Charlie’s at Sunset Cove
Mar 2023 - Jul 2023 (4 months)
Oversaw the cooks line, ensured food quality, trained staff, resolved employee conflicts, and managed staffing issues while working in the pizza kitchen.
Big Daddy Cab Co
Aug 2016 - Jan 2023 (6 years 5 months)
Managed general office duties, answered phones, dispatched trips, managed cab drivers, handled customer complaints, and performed data entry and billing.
Bartlett Management Services
Sep 2014 - Mar 2017 (2 years 6 months)
Responsible for opening and closing the restaurant, managing inventory, overseeing staff, ensuring compliance with company policies, and increasing weekly sales.
Degrees, certifications, and relevant coursework
High School Diploma, General Education
1987 - 1987
Completed high school education, acquiring foundational knowledge and skills necessary for further education and career opportunities.
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