Open to opportunities

Larisa Dossantos

@larisadossantos

Message

I support customers and verify data across multilingual digital platforms.

Suriname

Message

What I'm looking for

I'm seeking an opportunity to grow in a professional environment, strengthen my customer service and digital operations skills, and contribute as a flexible team member while continuing my education.

I've supported remote call workflows and data verification as a Phone Validation Specialist and Data Research Assistant, applying web research, data analysis, and secure authentication protocols.

At LMS, I moderated Dutch, English, and Portuguese media platforms simultaneously, helping maintain an engaging environment while building strong online customer service, communication, multitasking, and problem-solving skills. I also worked as a Save Desk Agent, handling challenging customer conversations with empathy, clear communication, and accountability.

Experience

Work history, roles, and key accomplishments

Chat Moderator

LMS

Moderated chat for media platforms in Dutch, English, and Portuguese. Enhanced communication and problem-solving skills while managing multiple platforms simultaneously.

Chat Moderation Multitasking English Communication Problem Solving Digital Platforms

Phone Validation Specialist

Remote

Managed daily call workflows and data verification tasks. Completed professional training in web research and data analysis methodologies.

Data Verification Web Research Data Analysis Remote Work

Save Desk Agent

Save Desk

Completed intensive training and handled various challenging customers with professional empathy. Developed multitasking, problem-solving, and effective communication skills.

Customer Service Communication Skills Problem Solving Multitasking Empathy