Lara Kalenderian

Collaborated with clients to understand their needs and tailor content to meet their goals. Delivered high-quality content on tight deadlines.

Developed strong relationships with long-term clients by offering personalized, responsive service and delivering scripts tailored to specific audience needs. Handled complex customer requests, balancing multiple projects while meeting deadlines and maintaining high standards of quality.

Collaborated with clients to create customized online courses. Managed the end-to-end course creation process, including research, scriptwriting, and client consultations.

Wrote academic papers for students on tight deadlines. Conducted thorough research and managed large projects such as thesis papers and class presentations.

Provided one-on-one support to clients, helping them navigate personal challenges and develop self-regulation techniques. Customized wellness programs based on individual needs, ensuring each client received personalized and effective guidance.

Managed a high volume of customer interactions via phone, email, and chat, consistently meeting performance and satisfaction targets. Assisted in training new team members on customer service protocols.

Wrote editorials for the arts and culture section of the paper. Conducted interviews and necessary research, collaborating with editors to develop a content strategy.

Composed pop culture think pieces and reviews. Was responsible for training newly recruited writers and editing their work.

Grade: GPA 3.84

Completed a Bachelor of Arts degree, focusing on a comprehensive curriculum. Achieved Dean's Honor List with a GPA of 3.84, demonstrating strong academic performance.