Open to opportunities

Landile Mchunu

@landilemchunu

Message

Policy and marketing professional with a strong customer service background.

South Africa

Message

What I'm looking for

I seek a dynamic role that fosters collaboration and drives impactful advocacy initiatives.

I am a dedicated policy, advocacy, and marketing professional with a strong foundation in customer service. My experience spans various roles where I have successfully led marketing and communications campaigns, coordinated cross-platform communications, and managed social media strategies. My ability to work independently and collaboratively with diverse teams has been a key asset in achieving organizational goals.

At Amazon, I honed my leadership skills as a Team Manager, where I provided coaching and support to associates, ensuring that performance and quality targets were consistently met. My role as a BeyGood Policy Fellow with Global Citizen allowed me to identify and articulate policy objectives for Southern and East Africa, engaging with stakeholders across government, NGOs, and private sectors to drive impactful initiatives.

With a background in content creation as a Content and Copy Writer at Digital Butter, I developed high-impact messaging tailored to corporate audiences and consumers alike. I am passionate about leveraging my skills in marketing and communications to create meaningful change and drive advocacy efforts.

Experience

Work history, roles, and key accomplishments

Current

Marketing and Communications Lead

Current

International Women's Forum: South Africa

Jan 2024 - Present (1 year 8 months)

Supported and implemented marketing and communications campaigns within specific projects, both individually and in collaboration with other stakeholders. Coordinated all cross-platform communications. Led the social media and digital marketing for the organisation.

Marketing Strategy Communications Planning Social Media Management Digital Marketing

Team Manager

Amazon

Jan 2020 - Jan 2024 (4 years)

Provided coaching and other support to associates in the Customer Service team. Wrote quarterly internal and external communications. Ensured performance and quality targets are met.

Team Leadership Customer Service Performance Management Internal Communications

BeyGood Policy Fellow

Global Citizen

Jan 2021 - Jan 2022 (1 year)

Identified policy objectives for Southern and East Africa, and articulated them in white papers and policy documents. Liaised with stakeholders in government, NGOs and private companies to achieve organisational objectives. Worked closely with the Campaigns team to ensure the effectiveness of the pop meets policy model.

Policy Analysis Stakeholder Engagement Campaign Strategy Government Relations

Content and Copy Writer

Digital Butter

Jan 2018 - Jan 2019 (1 year)

Wrote copy for online content, including long-form essays and marketing content; whilst adhering to clients' overarching brand identity and personality. Assisted in the creation of high-impact messaging for a corporate audience, as well as consumers.

Copywriting Content Creation Brand Identity Content Marketing Corporate Communications