I am looking for a role wherein I will be exposed to current technologies, primarily in a techno-functional role.
Lance Balbino
@lancebalbino
Seasoned IT professional with expertise in data operations and project management.
What I'm looking for
I am a professional with prior experience working for large and startup companies across different industries such as Financial Services and E-commerce.
I have prior experience in supporting ETL Data Operations, Application Support, & most recently, in an IT Project Management Specialist role. I have a well-rounded experience which I believe will be good fit for any role offered to me.
I am a visual learner and I have a good analytical skills, I usually apply a top-down approach wherein I try to gain a “high-level” understanding of a topic or I try to understand the concept and applications first before I dive deep into the more technical parts. I tend to spot the small details and also try to look at the problem from multiple perspectives.
I also believe in the “learn-as-you-do” approach. It is more effective for me since I transitioned from immersing myself into different tutorials into creating simple projects that I can showcase in my portfolio, I tend to learn better that way.
Experience
Work history, roles, and key accomplishments
IT Service Delivery Associate
Etaily
May 2024 - Mar 2025 (10 months)
Managed IT projects focused on automating core business processes and gathering key performance metrics for FMCG brands. Collaborated cross-functionally with technical teams and stakeholders for requirements gathering, scope definition, project tracking, testing, and sign-off.
Application Support Intermediate Analyst
Citibank, ROHQ
Jan 2023 - Jul 2023 (6 months)
Provided UAT support for Citi's in-house software, Finance Full Suite, and ran Unix scripts for data operations tasks. Monitored and resolved ETL processes in AbInitio, executing SQL queries in an Oracle Database and managing tickets via ServiceNow.
Data Operations Associate
MSCI Inc
May 2019 - Nov 2022 (3 years 6 months)
Monitored and supported daily/monthly data pipelines and ETL processes in a Windows-based production environment, ensuring timely data delivery and SLA adherence. Automated manual tasks using Powershell, reducing manual intervention by 70%.
Education
Degrees, certifications, and relevant coursework
FEU Institute of Technology
Bachelor of Science, Computer Science major in Software Engineering
Completed a Bachelor of Science in Computer Science with a major in Software Engineering. Gained foundational knowledge and practical skills in software development and computer science principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
github.com/LanceBalbinoSalary expectations
Job categories
Skills
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