LMLamar Miller
@lamarmiller
Cybersecurity-focused IT professional with a passion for problem-solving.
United StatesWhat I'm looking for
I am a dedicated IT professional with a strong foundation in cybersecurity, holding a B.S. in Cybersecurity and currently pursuing an M.S. in Information Technology at Virginia Tech. My experience includes triaging incidents, supporting SOC operations, and analyzing logs, all while ensuring compliance with security policies. I am passionate about helping users solve problems and securing enterprise systems.
Throughout my career, I have gained valuable experience as a Service Desk Level 1 Analyst at Bell Techlogix, where I triaged and resolved technical incidents while collaborating with cross-functional teams. Additionally, my role as a System Administrator at Basal Solutions LLC allowed me to conduct vulnerability scans and apply security patches, ensuring compliance with organizational security policies. My internship with the Department of Veterans Affairs further honed my skills in monitoring web system changes and supporting digital compliance tasks.
Experience
Work history, roles, and key accomplishments
Service Desk Level 1 Analyst
BellTechlogix
Sep 2024 - Present (8 months)
Triaged and resolved technical incidents involving hardware, software, and connectivity. Documented and escalated critical alerts while following SLAs and collaborating with cross-functional response teams.
System Administrator
Basal Solutions LLC
Dec 2024 - Present (5 months)
Conducted vulnerability scans and applied security patches. Assisted in risk identification and coordinated remediation efforts, ensuring compliance with organizational security policies.
Web Development Intern
Department of Veterans Affairs
May 2024 - Nov 2024 (6 months)
Monitored web system changes aligned with federal IT security standards. Supported digital compliance tasks and system integrity monitoring.
Manager / Service Advisor
Weaver Tire & Alignment
May 2007 - Oct 2022 (15 years 5 months)
Supervised daily operations and staff. Maintained accurate service and customer records.
Service Advisor
First Tire & Auto
Oct 2022 - Sep 2024 (1 year 11 months)
Designed and maintained documentation systems supporting customer service workflows.
Education
Degrees, certifications, and relevant coursework
VTVirginia Tech
Master of Science, Information Technology
2023 - 2025
Currently pursuing a Master of Science degree with a focus on Information Technology. Expanding knowledge in advanced IT concepts and practices. This program builds upon foundational IT skills for complex enterprise environments.
MUMcMurry University
Bachelor of Science, Cybersecurity
2021 - 2025
Grade: 3.89, Summa Cum Laude
Completed a Bachelor of Science program focusing on cybersecurity principles and practices. Studied topics including network security, incident response, and compliance. Achieved a high GPA of 3.89 and graduated with Summa Cum Laude honors.
HCHarrisburg Area Community College
Associate of Science, Web Design & Development
2020 - 2022
Grade: 4.0
Earned an Associate of Science degree specializing in web design and development. Gained skills in front-end and back-end web technologies. Achieved a perfect 4.0 GPA during the program.
Availability
Location
United StatesAuthorized to work in
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